Workforce Management

Engaged and Informed

HCM

Today’s HCMs provide the perfect platform to effectively communicate with the workforce.

By Jennifer Ho

Effective communication in the workplace is an essential strategy for an organization to achieve its goals. By providing clear and timely communication about current objectives and tactics, businesses can improve engagement among employees and reduce costly mistakes. In fact, according to research from the University of Auckland, 70 percent of business mistakes are the result of poor communication. If effective communication can reduce mistakes within an organization, why are 57 percent of employees saying their companies don’t provide it, according to HBR?

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The Future of Work

Future of Work

A new research report pinpoints five approaches essential to empowering the ever-changing workforce.

By J. P. Gownder

The future of work isn’t something that happens to companies—it’s something leaders intentionally create for their companies and their own careers. The future of work is a constellation of innovations that combines technology with culture and processes to deliver value to customers. It’s imperative for organizations to devise a future of work strategy, because customers across all areas of the economy are raising the bar on their demands: They want better, faster, and often-changing solutions to suit their wants and needs.

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A Better Back to Work

Disability Leave

These best practices can ensure a successful and long-term return from disability leave.

By Kristin Tugman, Ph.D.

Understanding the psychological impact of short- and long-term disability on employees can go a long way toward successfully bringing those workers back on the job. Organizations play a pivotal role in that process. While significant effort has been made to overcome the physical barriers that prevent individuals from returning to work, what is often overlooked is that disability can be as much a psychological event as it is a physical one.

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A Team Effort

Teaming

A teaming environment fosters trust and collaboration among the workforce.

By Bellaria Jimenez and John F. Bucsek

Employers are facing more challenges today than ever before. Competition is now global, customer attention is in high demand, and technology can be a friend or a foe. In order to compete, employers need to find a new way to stay ahead of the pack. Organizations have an opportunity to outperform their competition by having a purposeful focus on diversity and attracting talented women to their rosters. This is not an HR exercise to check a box, but a true differentiating strategy to bring diversity of thought into the organization. By focusing on the human capital, a business can promote new ideas, service models, and creative approaches to sprint ahead of the competition.

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RX for EX

Employee Experience

Improving the employee experience is a key consideration when attracting and retaining top talent.

By Simon Kent

A positive first impression is often not enough to keep new employees happy and engaged. Whilst a new hire may experience excitement and pride at first, their positivity will decrease if the reality of working for a company doesn’t match their expectations. In order to address this, HR is exploring the employee experience—a consideration of what it is like to work at a company from a multitude of perspectives.

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The Age of Collaboration

Workforce Generations

Today’s multi-generational workforce has a lot potential, but will only reach it if organisations can manage its many complexities.

By Simon Kent

A long history in the paper and packaging industry means the workforce at Mondi is extremely diverse. The company has operations in over 33 countries and creates paper and packing for large, fast-moving consumer goods (FMCG) companies such as Nestle, P&G, and Unilever. According to Group HR Director Michael Hakes, many of the company’s 26,000 employees started with Mondi straight out of school and still make up an important part of its workforce some 40 years later. Naturally, this has created an age-diverse workforce that presents both benefits and challenges.

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Un-Conventional HR

Liz McAuliffe

EVP of HR Liz McAuliffe explains how she carries the Un-carrier culture of T-Mobile through to the talent strategy.

By The Editors

Within one’s career, taking the biggest risk often comes with earning the biggest reward. Just ask Liz McAuliffe. While practicing as the in-house employment attorney at Starbucks, Jim Donald, the then CEO, asked her to take a risk by moving into the coffee company’s HR practice. And from that transition, she has been rewarded with a highly successful second career. McAuliffe is now the executive vice president of HR at T-Mobile, the self-proclaimed Un-carrier that is radically changing its approach to both its customers and employees, adopting a people-first strategy that listens first and acts second. McAuliffe has spearheaded this transformation, introducing a number of initiatives to better support employees in their personal and career growth—and drive business success as a result. Learn more here.

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The Data Dilemma

Data Security

Safeguarding employee privacy is a key concern in today’s digital economy.

By Marta Chmielowicz

With the digital economy in full swing, HR leaders are embracing technologies that capture employee data and deliver insights that can be interpreted to better attract, retain, and grow talent. But the flood of numbers pouring in from talent management platforms across the organization carries risk as well as reward.

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The New Why Behind Work

Organizations need to provide a meaningful, human experience while fulfilling their purpose to succeed today.

By David Mallon

The “why” of work is shifting. People want meaning, and organizations may need to temper technology by focusing on the human element of work. Responding to a range of economic, social, and political pressures, organizations have been working to bring their inspirational corporate mission, vision, and values to life by operating as social enterprises as well as profit-making business enterprises. That means they are emphasizing corporate social responsibility, listening and responding to a wide range of stakeholders, stepping in to fill gaps where public programs and policies fall short, and generally playing an active role in society and operating with a higher purpose. But while serving this need is certainly part of what it means to be a social enterprise, it’s not enough on its own. To truly lead as a social enterprise, organizations must focus on the people within their four walls, as well as externally in society.

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Increasing Equality

Gender Equality

Progress may be slow, but organisations are finding success with programmes that promote gender inclusion.

By Michael Switow

When Aliza Knox, a tech industry veteran with a track record of growing global brands in Asia-Pacific, applied for a job with the content delivery network Cloudflare, she did her homework. She went to the company’s website and came across a day-long forum it had sponsored. What struck her was that almost every discussion had at least one woman on the panel. There was even a session with two female professionals and no men—a rarity in an industry that is 80 per cent male.

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