Screening & Selection

2019 Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for employee screening.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Educated Evaluations

IRR

A new tech tool uncovers ways organizations can eliminate bias during the hiring process.

By Judd B. Kessler and Corinne Low

A growing body of evidence suggests that hiring managers and recruiters display bias against underrepresented minorities. These findings have come from a research method called a “resume audit.” The idea is simple.

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Real-time Risk Mitigation

Background Screening

Background screening remains a critical step in the hiring process.

By Larry Basinait

Today, improving candidate experience is a major driving force in the hiring process—and a solid background screening approach is a critical step to ensuring that job seekers are satisfied. Candidates are looking for a process that is transparent and offers real-time updates on a mobile platform. While new research from HRO Today finds that 75 percent of job seekers ranked overall performance as “good” or “excellent,” there is room for background screening partners to improve the perception of how well they deliver their services. Where can improvements be made?

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Advancing the Process

Screening Technology

Screening tech innovations are improving speed, trust, transparency, and ultimately, the candidate experience.

By Marta Chmielowicz

With record numbers of millennials and Generation Z job candidates entering the workforce, employers are reconsidering their long-held hiring practices in order to attract and retain best-fit talent. Candidate experience is now one of the hottest topics in hiring, with organizations striving to illustrate their brand from their very first interactions with potential candidates. In fact, the State of Employer Branding survey by Jibe indicates that 95 percent of HR professionals feel that their brand is impacted by candidate experience.

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The Conundrum of Cannabis

Drug-Free Workplace

Experts offer strategies to help navigate the complex landscape of marijuana legalization and workforce safety.

By Marta Chmielowicz

There is more public support for marijuana law reform than ever before, with Pew Research Center reporting that 62 percent of Americans are in favor of marijuana legalization. And the legislative landscape is constantly changing—33 states have legalized medical marijuana and 10 states, along with Washington D.C., have legalized its recreational use. But it is still classified as a Schedule I drug, or a substance with high potential for abuse and no currently accepted medical use, under federal law. This contradictory legislation is creating a conundrum for organizations that have embraced strict drug-free workplace policies.

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Regulations Will “Block” Chain in HR

Blockchain

Current data privacy laws will make implementation of this approach challenging.

By Elliot Clark

There has been considerable discussion about the blockchain phenomenon in supply chain management and the financial world, and how it could apply to HR. In addition, small start-ups that claim to be pioneering the development of blockchain-based web platforms for talent acquisition have sprung up, attracting significant venture investment.

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Protect Your Assets

A consistent background screening approach is critical when hiring contingent workers.

By Marta Chmielowicz

With talent emerging as a top competitive differentiator, organizations are turning to non-traditional sources in order to secure the skillsets required for business growth, development, and agility. And the proof is in the numbers: Ardent Partners’ The State of Contingent Workforce Management 2017-2018 study found that 40 percent of today’s global workforce is comprised of non-employee talent, including independent contractors, freelancers, consultants, and temporary workers. These workers play a critical role in the way business is done, with HR professionals leveraging contingent labor to become more agile (71 percent) and fill critical skill gaps (54 percent).

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Delivering Quality Hires

CSS

Organizations need to ensure staffing companies are properly screening contingent workers.

By Marta Chmielowicz

Screening new employees is not only a smart business move—it is a necessity. Regardless of whether a job candidate is applying for a full-time, temporary, or contract role, business owners need to implement a robust and efficient background screening process that protects the company and its employees. After all, temporary workers often receive the same access to company resources, customers, and sensitive information as permanent employees, so gaps in the background check process could pose serious risks to company reputation, culture, and even safety.

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A Clean Slate

Screening

VP of HR Doug Harris shares how Clean Harbors is benefiting from its new pre-employment screening approach.

By Debbie Bolla

When you are in the business of removing some of the most hazardous materials in the world, there is no room for error when it comes to hiring nearly 5,000 employees a year. Nobody knows this better than Clean Harbors, North America’s leading provider of environmental and energy services responsible for end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. The organization is also the largest re-refiner and recycler of used oil in the United States. Critical to ensuring the company is hiring the right workers to meet stringent compliance standards is a thorough background screening process.

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