Screening & Selection

VR In a Virtual World

Virtual reality tech provides a more realistic experience than ever before, allowing the opportunity for increased collaboration and higher learner retention.

By Debbie Bolla

To be a successful customer experience representative for Verizon, candidates must have a bevy of both soft and hard skills in their arsenal. In addition to solution-finding and technical skills, they need to have the ability to be a good listener and be compassionate in order to achieve business goals. These traits are often not easy to develop through traditional training practices. Here is where virtual reality (VR) comes in.

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Getting More From Employee Screening

A data-driven approach can save money, speed up the hiring process, and improve quality of hire.

By Marta Chmielowicz

Monitoring key performance indicators has become a critical element of any business strategy—and that extends to employee screening. By measuring, tracking, and benchmarking screening data, organizations can be more agile in their hiring process, addressing efficiencies and optimizing their strategies to provide a better candidate experience.

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Game On

Game-based assessments add interaction and engagement to virtual hiring practices.

By Larry Nash

All facets of business have been disrupted in the past year, including the way organizations source, attract, assess, and hire future-focused talent. Companies pivoted to a virtual work environment, forcing recruiters to quickly shift hiring strategies to continue fostering connections with and securing top candidates. Now, as organizations continue to operate amid uncertainty and look to return to in-person interactions in the future, talent acquisition teams can modernize the hiring process by incorporating innovative technologies and tools like game-based assessments.

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2020 Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for pre-employment screening services.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Keeping Compliant During Crisis

While COVID-19 poses some challenges to screening new hires, these strategies help companies conduct due diligence now and in the new normal.

By Debbie Bolla

For the last few months, organizations have been forced to think on their feet and devise human capital strategies in response to COVID-19. While some organizations have had to put a freeze on hiring, plenty of companies, including Kroger, Healthfirst, and Instacart, are on the opposite end of the spectrum, ramping up pools of essential workers. During this time of social distancing and state closure mandates, HR has had to enlist a bevy of approaches to get new workers on board. On that list: background screening. Verifying the many facets of a candidate’s background is imperative to mitigating risk and ensuring a positive hire no matter the climate.

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2019 Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for employee screening.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Educated Evaluations

IRR

A new tech tool uncovers ways organizations can eliminate bias during the hiring process.

By Judd B. Kessler and Corinne Low

A growing body of evidence suggests that hiring managers and recruiters display bias against underrepresented minorities. These findings have come from a research method called a “resume audit.” The idea is simple.

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Real-time Risk Mitigation

Background Screening

Background screening remains a critical step in the hiring process.

By Larry Basinait

Today, improving candidate experience is a major driving force in the hiring process—and a solid background screening approach is a critical step to ensuring that job seekers are satisfied. Candidates are looking for a process that is transparent and offers real-time updates on a mobile platform. While new research from HRO Today finds that 75 percent of job seekers ranked overall performance as “good” or “excellent,” there is room for background screening partners to improve the perception of how well they deliver their services. Where can improvements be made?

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Advancing the Process

Screening Technology

Screening tech innovations are improving speed, trust, transparency, and ultimately, the candidate experience.

By Marta Chmielowicz

With record numbers of millennials and Generation Z job candidates entering the workforce, employers are reconsidering their long-held hiring practices in order to attract and retain best-fit talent. Candidate experience is now one of the hottest topics in hiring, with organizations striving to illustrate their brand from their very first interactions with potential candidates. In fact, the State of Employer Branding survey by Jibe indicates that 95 percent of HR professionals feel that their brand is impacted by candidate experience.

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