• HRO Today September 2020
• Recognition Provider Directory 2020
• HRO Today July/August 2020
• HRO Today APAC Summer 2020

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• The Changing Talent Landscape

  – COVID-19 is driving TA leaders to rethink recruitment strategies.

  By Marta Chmielowicz

  Just last year, talent shortages and unprecedented competition in the labor market were hot topics in the recruitment space. At the time, there were more than 7 million open requisitions across the U.S. and the national unemployment rate hovered at a low 3.5 percent. But the coronavirus pandemic flipped the job market upside down, driving widespread furloughs, hiring pauses, business closures, economic uncertainty, and an unemployment rate of 11 percent. Faced with this new reality, hiring teams across industries are working to ramp up business operations once more while adapting to an ever-evolving set of challenges.

• 2020 Baker’s Dozen Customer Satisfaction Ratings: RPO

  – We rank the top RPO providers based on customer satisfaction surveys.

  By The Editors

  In today’s increasingly diverse, multigenerational talent marketplace, organizations have to innovate in order to stay ahead of their hiring needs. From adopting AI-enabled technology to leveraging data and analytics, modern recruiting is full of challenges—but an RPO can help. View our ranking of the top RPO service providers and find the right partner for your organization.

• Agile, Adaptable, and Innovative

  – As workplace demands continue to evolve due to COVID-19, HR leaders share best practices for growing employee skills.

  By Marta Chmielowicz

  There is no arguing that 2020 has been a challenging year for business. From switching to remote work seemingly overnight to making ends meet in an economic downturn, organizations have had to be agile, adaptable, and innovative to stay afloat. And employees are feeling the impact: Workers across industries are being asked to adjust to rapidly changing conditions in an uncertain climate, often facing furloughs, shifting job requirements, and entirely new modes of work.

• A Healthy Dose of Innovation

  – Ways healthcare organizations are pivoting their recruitment and hiring approaches to overcome the global pandemic’s challenges.

  By Debbie Bolla

  With the Bureau of Labor Statistics already projecting the healthcare market to grow by 8.4 million jobs by 2028, COVID-19 has caused an even more pressing need for the right talent at the right time. Shannon Levesque, vice president of talent acquisition and workforce planning for Boston Children’s Hospital, is no stranger to this pressure. She says that during the pandemic, keeping employees engaged with opportunities for full employment has been a main priority.

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• What Does the “New Normal” Look Like?

  – Business practices are bound to change in the post-COVID-19 world.

  By Michael Switow

  Do a Google search for “new normal” and more than 90 million results will turn up in a third of a second. By the time this article is published, that number is certain to be significantly more. It has been more than five months since China first reported the outbreak of the coronavirus in Wuhan, and business leaders continue to assess how life has changed, which changes are transitory, and how companies will adapt.

• Remote Control

  – Three organisations share their approaches to managing a virtual workforce.

  By Michael Switow

  “The way we hire, onboard, reward, learn and engage has to be reinvented,” says HP Regional Head of HR for Asia-Pacific and Japan, Sowjanya Reddy, a 30-year HR industry veteran with experience working in the U.S., India, and ASEAN. Across the region, companies are searching for a new balance. To what extent should employees return to the office? How do organisations maintain productivity when most people are working remotely? And how does HR address employee concerns, regardless of where they’re working?

• Emphasising Employer Brand

  – By communicating and acting on company values during times of crisis and uncertainty, organisations will bolster their reputation among employees and candidates.

  By Michael Switow

  At a time when hiring and recruitment have slowed for many companies, Asia-Pacific businesses are redeploying staff and resources to the community.

• Editor’s Note: Same Same, But Different

  – By Michael Switow

  As Singapore eases its “circuit breaker,” the term used here instead of “lockdown,” the ways of working for most employees in the nation since the beginning of the coronavirus have not changed. Project managers, administrators, marketers, and even C-suite leaders continue to carve out space on their dining room tables and couches for Zoom calls, team meetings, and sales pitches.

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