Bakers Dozen


Announcing the 2026 HRO Today Baker’s Dozen Customer Satisfaction Ratings for TWS

As HR leaders put more emphasis on the candidate and employee experience, aiming to streamline processes and ensure that people across all levels of an organization are engaged, total workforce solutions providers work to build and maintain a holistic approach to sourcing, recruiting, and hiring.

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Methodology Relocation MSP Recognition RPO Employee Screening Total Workforce Solutions

2026 Categories

In an increasingly mobile labor market, relocation providers are crucial in identifying cost-saving opportunities, boosting efficiency, and bridging skills gaps in multinational organizations.
View the 2026 Winners
Managed Service Program (MSP) providers are taking on the challenge of providing a structured framework for procuring non-employee workers and maintaining the growing workforce.
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Recognition programs are one of the central components of employee engagement, strengthening connections and improving internal mobility within an organization.
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Working with a leading RPO provider allows HR leaders to focus on future planning and people strategy, keeping teams agile and flexible despite economic and market fluctuations.
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Knowing who your employees are is crucial even before their start date. Top pre-employment screening providers ensure consistency in background screening processes.
View the 2025 Winners
For companies in EMEA seeking high-quality candidates, recruitment process outsourcing (RPO) providers can deliver important cost savings and reduce hiring times.
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Total workforce solutions providers combine their RPO and MSP offerings into a unified platform, building a holistic approach to sourcing, recruiting, and hiring.
View the 2026 Winners

How to Use the Baker's Dozen in an RFP

Read the CEO’s letter, found in HRO Today’s July/August issue, to learn how to best use the Baker’s Dozen awards in your RFP selection process, especially for the latest Baker’s Dozen rating: Recognition.

Inside Look: Baker’s Dozen Customer Satisfaction Ratings™

For nearly 20 years, HRO Today’s research team has worked with senior HR leaders to develop the Baker’s Dozen Customer Satisfaction Ratings™ across six service lines: relocation, MSP, recognition, RPO, pre-employment screening, and total talent. The Baker’s Dozen ranked lists provide clarity around HR services partners in the marketplace….

Methodology

Which companies rank among the gold standard of HR service providers?
HRO Today’s Baker’s Dozen awards annually rank the industry’s best based on customer satisfaction surveys in areas like RPO and MSP. Learn more about our award categories and methodology, click on the video.