Workforce Management

What Does the “New Normal” Look Like?

Business practices are bound to change in the post-COVID-19 world.

By Michael Switow

Do a Google search for “new normal” and more than 90 million results will turn up in a third of a second. By the time this article is published, that number is certain to be significantly more. It has been more than five months since China first reported the outbreak of the coronavirus in Wuhan, and business leaders continue to assess how life has changed, which changes are transitory, and how companies will adapt.

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Remote Control

Three organisations share their approaches to managing a virtual workforce.

By Michael Switow

“The way we hire, onboard, reward, learn and engage has to be reinvented,” says HP Regional Head of HR for Asia-Pacific and Japan, Sowjanya Reddy, a 30-year HR industry veteran with experience working in the U.S., India, and ASEAN.

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Editor’s Note: Same Same, But Different

By Michael Switow

As Singapore eases its “circuit breaker,” the term used here instead of “lockdown,” the ways of working for most employees in the nation since the beginning of the coronavirus have not changed. Project managers, administrators, marketers, and even C-suite leaders continue to carve out space on their dining room tables and couches for Zoom calls, team meetings, and sales pitches.

Only employees who require specialised equipment or who need to be in the office to “fulfil legal obligations” like finalising a contract are allowed to go to the workplace. The vast majority of white-collar professionals must continue working from home.

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Take A Stand

Are you doing enough to tackle racial inequality in your workplace?

In recent weeks, protestors took to the streets in response to the murder of George Floyd at a scale not seen since the assassination of Dr. Martin Luther King Jr. in 1968. As the U.S. grappled with rage, grief, and massive civic unrest amplified by the effects of a global pandemic, one organization after another responded with statements condemning racial injustice and police brutality.

The results of a Clutch survey show that 76 percent of U.S. workers think racism and discrimination is a problem at U.S. workplaces, and 64 percent of African Americans experience it in their own workplace. Further, 55 percent of employees think their company should address the death of George Floyd and the resulting protests, and 29 percent think their company could do more.

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Clearing After the Storm

COVID-19

HR leaders reflect on the lessons learned during the height of COVID-19 and share three ways the world of work has been permanently impacted.

By Marta Chmielowicz

Over the course of a few weeks, the coronavirus pandemic turned the world upside down. Schools and businesses shuttered as strict social distancing guidelines fell into place. Travel and morning commutes became a thing of the past. Eighty-eight percent of employees turned to their laptops to continue working in newly remote jobs, according to a Gartner survey. And the Department of Labor reported that over 20.5 million workers lost their jobs in April alone as companies floundered, sending the unemployment rate to a devastating 14.7 percent.

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COVID-19 Reboarding Checklist

Six best practices to consider before reopening.

By Andrew Rawson

Many organizations are now focusing on when and how to reopen, and what changes to make before employees return to the physical workplace. It’s a complicated process that involves many steps, from implementing health and safety guidelines to making employees feel as comfortable as possible navigating a changing work environment. While every organization is different, here are six things to consider when preparing employees for some of the adjustments they may expect in their day-to-day interactions and operations.

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Safety and Stability

Organizations will need to execute thoughtful measures when managing the return to the office.

By Gretchen Alarcon

The coronavirus pandemic has disrupted the global workforce in ways that could have never been expected. HR professionals have been forced to take center stage, lead their organizations through unexpected changes, and define what’s next. But the hard work is not over yet.

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