Workforce Management

Data-Driven Strategy

Following these eight steps is critical to unearthing culturally relevant data insights.

By Michael Switow

There is no shortage of data for HR professionals. From recruitment data to promotions, productivity, absenteeism, timesheets, expenses, and retention metrics, data that can be used to craft better workforce strategies is being created every day. Yet many HR leaders struggle to realise the power of people analytics, choosing instead to rely on instinct and experience.

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Editor’s Note: Sentiment and Data

By Michael Switow

As Asian companies negotiate the starts and stops of the COVID-19 pandemic—economic contraction, altered ways of working, plus new opportunities and challenges—an increasing number of HR decision-makers and employers are unhappy at work.

A recent survey by JobStreet reports that nearly half of Singaporean hirers say that being the bearer of bad news, including announcing layoffs and salary cuts, has left them psychologically drained, whilst one-third of employers report being unhappy at work.

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Ahead of the Curve

Agile thinking and innovative HR initiatives define the achievements of the 2020 CHRO of the Year Award finalists.

By Marta Chmielowicz

In the past year, the business world has had to face unprecedented obstacles. A pandemic rocked the global economy, halting travel and forcing companies to indefinitely shut their doors. Civil unrest in the U.S. followed, propelling a national conversation about race and diversity and putting the spotlight on the corporate response. And now, businesses are forced to navigate the safe transition back to the office in a time of ongoing uncertainty.

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Looking Back, Looking Ahead

Three lessons learned from the pandemic’s quick shift to a remote workforce that will have a lasting impact.

By Joan Burke

HR teams have always evolved quickly, but 2020 has truly tested the limits of what’s possible. At the beginning of the year, DocuSign embarked on a study to take the temperature of today’s HR leaders. The results of the HR Trends 2020 report found was that these professionals overwhelmingly recognize hiring (28 percent) and employee benefits (16 percent) as their top two priorities, but are running into hurdles freeing up time to focus on those responsibilities. In a standard week, tedious operations and payroll tasks left respondents with hardly any time to do their most important work. Half a year—and one global pandemic—later, it’s more apparent than ever that HR needs to evolve.

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Strength in Support

CHRO Amber C. Kennelly shares how her organization pivoted due to the pandemic—and ways the business has changed for the better.

By The Editors

The COVID-19 pandemic forced organizations to be more agile and flexible than ever as they responded to unprecedented business disruption while maintaining fluid operations. HR teams carried a heavy weight, taking on the burden of navigating the transition to remote work and soothing employee anxieties in an uncertain climate. Here, Amber C. Kennelly, CHRO of insurance brokerage HUB International, shares how her organization managed the shift to remote work while maintaining employee engagement and well-being.

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Building Unity

As the complexities facing businesses due to COVID-19 continue to accumulate, HR leaders are finding ways to adapt.

By Simon Kent

The initial shock to the system may be over, but the coronavirus pandemic continues to dictate the actions of HR and businesses in general. As more operational choices open for businesses, HR is beginning to see which trends will move on and which are here to stay.

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Driving Innovation

Whilst companies may have slowed down their hiring plans, new talent management strategies are going full speed ahead.

By Simon Kent

Adversity is said to reveal character. In recent months, this has been illustrated by how companies have regarded the importance of talent management to their business. According to Jo Taylor, founder of HR consultancy firm Let’s Talk Talent, there have been two general responses.

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Agile, Adaptable, and Innovative

As workplace demands continue to evolve due to COVID-19, HR leaders share best practices for growing employee skills.

By Marta Chmielowicz

There is no arguing that 2020 has been a challenging year for business. From switching to remote work seemingly overnight to making ends meet in an economic downturn, organizations have had to be agile, adaptable, and innovative to stay afloat. And employees are feeling the impact: Workers across industries are being asked to adjust to rapidly changing conditions in an uncertain climate, often facing furloughs, shifting job requirements, and entirely new modes of work.

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Best of Both Worlds

Four strategies to leverage when transitioning to a hybrid workforce model.

By Alicia Seager

As the COVID-19 pandemic continues, many companies are gravitating toward a hybrid work model—one that provides the flexibility to work from home without completely eliminating the in-person office environment many employers crave. Case in point: 71 percent of employees and managers express a desire to continue working from home at least part time, according to the Work Trend Index from Microsoft.

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Mastering the Mix

It’s critical to ensure team unity when managing a hybrid workforce.

By Dr. Penny Pullan

As many workplaces move into a hybrid model, with some employees in the office and others working remotely, it’s important to think carefully about how to get the most out of this new way of working.

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