Tag Archives: June-2021

The Mentorship Manual

Three organizations share their unique approaches to mentorship programs.

By Marta Chmielowicz

Mentorship has long been considered a powerful way to build trust and connection, expand knowledge, and enable high performing employees to reach their full potential. That is why it is a critical element of Digital Realty’s leadership development strategy, particularly as the company transitions following an acquisition.

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VR In a Virtual World

Virtual reality tech provides a more realistic experience than ever before, allowing the opportunity for increased collaboration and higher learner retention.

By Debbie Bolla

To be a successful customer experience representative for Verizon, candidates must have a bevy of both soft and hard skills in their arsenal. In addition to solution-finding and technical skills, they need to have the ability to be a good listener and be compassionate in order to achieve business goals. These traits are often not easy to develop through traditional training practices. Here is where virtual reality (VR) comes in.

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2021 Baker’s Dozen Customer Satisfaction Ratings: Learning & Development

View this year’s top ranked learning and development providers in the industry.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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Going Digital

The shift to digital learning comes with its challenges. Here’s how organizations can be prepared.

By Nikki Edwards

It seems hard to believe that a year has passed since the first pandemic lockdown when organizations saw in-person training cease and scrambled to get learning content online. While some businesses chose to postpone their training plans in the hope the pandemic would soon be over, others were forced to continue through digital platforms. Within three months, it became clear that the pandemic and its effects would loom long and digital learning would be the primary method of training and developing employees.

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The Full Spectrum

Strategies organizations can implement to build a more equitable culture of continuous learning.

By Nancy Hammervik

Reskilling and upskilling employees drives business success, but these investments won’t reach their full potential until they are accessible to all workers. An individual’s success is influenced by their ability to participate in the full spectrum of learning opportunities an employer provides.

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Solving the Leadership Development Crisis

Combining micro-learning with micro-actions can deliver a coaching experience to all leadership levels.

By Kevin Kruse

The state of leadership development can be summed up in two statements from researchers at Gallup. First, their research shows that over 70% of the variance in employee engagement is tied back to the manager. And secondly, their Senior Practice Expert Vibhas Ratanjee says, “Leadership development might be one of the most significant loss-making ventures in modern business.”

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Six Pillars of Learning

A learning experience platform can maximize learning engagement to prepare organizations for the future of work.

By Lars Hyland

The last year has proved challenging for employers worldwide. Uncertainty about what the future of work means for organizations and their employees has made employee engagement more important—and in many cases, more difficult—than ever before. This alongside rapidly evolving technology and the shift to remote working confronts HR teams with a real dilemma: How can organizations keep employees engaged from afar during turbulent times?

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Getting More From Employee Screening

A data-driven approach can save money, speed up the hiring process, and improve quality of hire.

By Marta Chmielowicz

Monitoring key performance indicators has become a critical element of any business strategy—and that extends to employee screening. By measuring, tracking, and benchmarking screening data, organizations can be more agile in their hiring process, addressing efficiencies and optimizing their strategies to provide a better candidate experience.

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Alignment is Powerful

Two organizations share how reinforcing positive behaviors and company values through recognition helps drive employee engagement.

By Debbie Bolla

Recognition is a proven lever that drives employee engagement and company culture. In fact, according to Achievers’ 2021 Engagement and Retention Report, 85% of employees report that when they are recognized, they are motivated to work harder. Such is the case for CAA Club Group (CCG).

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Editor’s Note: L&D Takes the Lead

By Debbie Bolla

Learning and training approaches cover a wide spectrum of employee development and nowhere does this feel more apparent than our June issue. Inside our 25-page special report, we tackle everything from mentorship and learner engagement to virtual reality techniques, coaching for the leadership pipeline, and the shift to digital learning.

And it’s bound to come in handy as LinkedIn Learning’s 5th Annual Workplace Learning Report finds that L&D budgets are back to pre-pandemic levels, with 33% of respondents reporting that they expect their budgets to increase. The study found that the top three areas of focus for L&D are:

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