From the impact of digitalisation to the changing role of the HR function, four HR leaders share their key priorities in the new world of work.
By Simon Kent
Rarely has the HR function faced such a time of upheaval and challenge. Caught within a rapidly changing world and facing disruptions ranging from digitalisation to demographic shifts, HR managers and directors are looked to for support, direction, and solutions for their business’ most important asset: people. Yet even with an increasingly important role in the workplace, the transition from HR directorship to board-level status cannot be taken for granted. Here, leading HR directors tackle pressing questions in order to prepare for the future of HR.
Head of HR Pradeep Bhaskaran shares his organisation’s tech strategies for managing an agile and collaborative international enterprise.
By Simon Kent
In 2007, Pradeep Bhaskaran joined Cognizant to oversee HR for 10 countries around the world. Today, that number is 47. As head of HR for global growth markets, Bhaskaran is responsible for more than 60,000 associates across 52 nationalities that speak 34 languages. And those figures are only set to grow.
HR leaders predict how cultural, social, and technological shifts will impact the way people work in the coming year.
By Marta Chmielowicz
Not too long ago, HR professionals were relegated to the realm of “personnel management”—paper-pushers responsible for administrative tasks and little else. But as organizations have grown and globalized in increasingly challenging environments, so has the role of human resources. Today’s HR departments are deeply rooted in organizational planning and business strategy, more essential to the success of a company than ever before. HR leaders have made their way to the C-suite, guiding strategies that unite the goals of a business under one umbrella: talent. From helping employees navigate their careers to delivering data and analytics about business performance, their contributions are numerous and multi-faceted. And that is only the beginning.
Find out what’s trending in six sectors of the HR services market based on annual research.
By Gary Bragar
The HR outsourcing market is changing and the top trend that has emerged this year across all HR service lines is a focus on improving the user experience for both job candidates and current employees. There is a renewed commitment to making things as easy as possible through the use of technology, whether it be by adopting one integrated system for all HR needs, improving ease of system use, or leveraging bots to provide quick answers to inquiries, improving customer service.
United Overseas Bank is retraining its employees and empowering them to shape the future of their workplace.
By Michael Switow
United Overseas Bank (UOB), one of southeast Asia’s largest banks, is transforming the way it interacts with clients.
Today’s HCMs provide the perfect platform to effectively communicate with the workforce.
By Jennifer Ho
Effective communication in the workplace is an essential strategy for an organization to achieve its goals. By providing clear and timely communication about current objectives and tactics, businesses can improve engagement among employees and reduce costly mistakes. In fact, according to research from the University of Auckland, 70 percent of business mistakes are the result of poor communication. If effective communication can reduce mistakes within an organization, why are 57 percent of employees saying their companies don’t provide it, according to HBR?
Schneider Electric is transforming its human capital management approaches one tech solution at a time.
By Olivier Blum
Demands on employees have increased—and HR must keep pace or risk falling behind. It’s a daily occurrence that employees attend video conferences, use workplace productivity apps, and receive smartphone notifications. They can’t wait for their HR department to catch up with them via phone calls or letters. Modern workers want the same prompt customer service experience that they receive from online marketers. They also expect to feel empowered by their HR departments, not disenfranchised by them.
What does the expanding tech market mean for the future of HR?
By Larry Basinait
The rate of new technologies being developed to support HR is exponentially increasing each year, and the second quarter of 2019 was no exception. In total, there were 65 major announcements (those with at least $1 million in funding), up from 57 announced in the second quarter of 2018.
How new technologies are revolutionising HR in an Asian icon.
By Michael Switow
Shirley Fong is the vice president of human resources at Li & Fung, a trading company that started from very humble beginnings exporting Chinese porcelain and silk and which now operates one of the most world’s extensive supply chains. The company employs some 17,000 people in more than 230 offices across 40 markets.
Organisations in Asia need to adopt a five-pronged talent strategy to contend with rising skills shortages.
By Michael Switow
A severe talent crunch is leaving key positions unfilled across Asia-Pacific.
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