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Editor’s Note: Resources in Unprecedented Times

HRO Today

By Debbie Bolla

As the workforce looks to HR and leadership during this very uncertain period of time caused by the coronavirus (COVID-19 ), we at HRO Today are here to provide you with the resources needed to successfully navigate the ever-changing environment.

In our cover story, COVID-19: HR Responds, I spoke with six HR leaders on how they are managing through this global crisis. From shifting travel policies to enlisting remote work, HR is doing what needs to be done in order to keep employees safe, healthy, and productive. We also have a knowledge portal that houses the latest research, advice, and best practices around COVID-19 and is updated daily.

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HRO Today Association Update: The Power of Certification

By Renée Preston

Competition is high in nearly every industry. How do you elevate your firm from the rest? Certification can be a differentiator by demonstrating to customers, prospects, and competitors that your organization follows industry standards and adheres to a high level of ethical practices. Ultimately, certification demonstrates a commitment to professionalism and continued learning. These merits boost professional credibility and prestige within your network, among current clients, and when pursuing new business opportunities.

At HRO Today, our Baker’s Dozen Customer Satisfaction Ratings, magazine, research department, and global group of expert association members have given us an extensive, data-based understanding of the market. This has prepared us with the knowledge and skills to create a successful program: The HRO Today Provider Certification Program. This important industry standard and benchmark can help service partners break into new markets and better position themselves in the competitive HR industry.

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Editor’s Note: A Blueprint to Better Benefits

HRO Today

By Debbie Bolla

In this issue, we present some clear evidence that organizations can gain a competitive advantage by providing customized benefits programs to their employees.

A standard benefits program is no longer a check-the-box item in total rewards: Wellable reports that 79 percent of employees view benefits as a key consideration in their job selection process, and a survey from Zenefits shows that more than 60 percent of employees would take a job with a lower salary in exchange for better benefits. Today’s employees are looking for more than just the basics—they seek benefits to supplement their whole selves.

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HRO Today Association Update: Do We Need Alternative Communication Strategies?

By Renée Preston

We live in a world where news spreads as an event is still taking place. Not only is the speed in which we receive information increasing, so are the number of messages and the mediums—from email and text to social media and apps like Slack and WhatsApp. We’re drowning in content and attention spans are shorter than ever, yet engaged employees are still key to company success.

How can HR leaders communicate with the workforce effectively while keeping in mind that email may not be the best option for everyone? What alternative communication strategies are needed to cut through the noise? For most organizations, there is no single solution, as we need to consider how various employees can effectively receive information.

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Editor’s Note: Defining the Decade Ahead

By Michael Switow

Gong Xi Fa Cai! Happy Chinese New Year!

To write that the world is in a state of flux and transformation sounds cliché, but look around you. A Chinese artificial intelligence robot called XiaoIce has enrolled in university and graduated with a master’s of fine arts. The World Economic Forum predicts that climate change could cut global GDP in half, a conclusion that may sound extreme but wouldn’t surprise the victims of the recent flooding in Jakarta or the Christmas typhoon in the Philippines.

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Cielo Acquires Shanghai-Based AsiaNet China

Brookfield, Wis. – March 5, 2020 – Cielo, the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, announced the acquisition of AsiaNet China, an RPO, executive search, recruitment, and payroll (HRO) business based in Shanghai.

“There’s major demand for RPO in the China market,” said Sue Marks, Cielo Founder and CEO. “This acquisition builds on our existing capability in China to better serve our regional and global customers. We’re also excited about the skills and capabilities of our new team members. We’ve worked closely with AsiaNet China since 2018, and we have great respect for their business, their leadership and their reputation for delivering positive results for their clients.”

AsiaNet China was founded by Daniel Liu in early 2000 and has offices in Shanghai, Guangzhou, Wuhan and Hong Kong. They serve customers across a range of industries including engineering, advanced manufacturing, life sciences, supply chain, infrastructure, construction and properties, automotive and technology. AsiaNet China and Cielo currently partner to provide in-country support to various Cielo clients.

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Editor’s Note: Workforce Health in the New Year

By Simon Kent

A recent survey found that as many as 89 per cent of UK employees suffered from workplace stress sufficient enough to affect their mental health. DolanContractor Group, the firm that carried out the research, also discovered that long working hours were chief among the causes of stress alongside deadlines, client demands, and the inability to build financial savings.

These figures demonstrate the importance of considering mental health within the workplace. They also show how stress among workers results from issues that arise in both the workplace and life in general. With Brexit, immigration changes, whispers of recession, and continuing pressures being brought to bear on employees through the advancement of technology, these drivers are likely to grow and become more complex.

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Editor’s Note: All Ears

HRO Today

By Debbie Bolla

Can you hear me now? Can you hear me now? No, I am not talking about cell phone service. I am talking about how today’s employees want to provide feedback and feel like their employers are listening to them. But in many cases, workers aren’t being heard—or at least that is the perception. In fact, Gallup’s research finds that only three in 10 U.S. employees strongly agree that their opinions seem to count at work.

Such employers have A LOT to learn from Independence Health Group—a company that makes employee feedback a priority. The organization actively listens to its employees through annual surveys and its very popular associate resource groups (ARGs).

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HRO Today Association Update: HR Leaders Unite!

By Renée Preston

At its core, a professional association will unite and inform people who work in the same industry. Associations provide networking and professional development opportunities, allowing members to connect with their peers and industry experts.

I’ve seen firsthand the power of an association and the positive impact it can have on its members, as well as the difference it can make to an industry. I’ve made a career of association management, starting in the late 1990s with a small group of executives who began to see themselves as “outsourcing professionals.” The outsourcing industry was still in its infancy, but even in those early years, there was a need for a network where individuals could come together and share. With that, the International Association of Outsourcing Professionals (IAOP) was born.

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New Leadership Appointments at XONEX Relocation

February 10, 2020 – New Castle, DE – XONEX Relocation, a third-party relocation services company, today announced that Jim Zimmitti has joined the company as Director of Operations. In this capacity, Jim will oversee the company’s relocation operations and supplier partnerships moving forward. He will also work closely with the client services team to ensure that operational and service goals are closely aligned and supportive of corporate strategy.

“XONEX Relocation is pleased to welcome Jim to the team,” said Paige Holden, President, XONEX Relocation. “Jim has had a long and successful career in relocation management, touching several key areas of the business, including procurement, supply chain and operations. With this experience, he brings a wealth of knowledge to the team that will enable us to not only meet our clients’ needs, but also explore new initiatives that will better position XONEX for the future.”

Jim has more than 30 years of experience in the relocation industry, having held multiple positions for a variety of relocation management companies.  From relocation mortgage lending and client service relations, to inventory management and procurement, he brings a new perspective and robust skill set to XONEX.

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