Editor’s Note: Learning Curve

By Simon Kent

HR could be forgiven for breathing a sigh of relief this year. Whilst it is by no means over, the immediacy and severity of the pandemic seems to be declining in many regions—and companies around the world are emerging, blinking in the light of economic upturn after months of lockdown and decline. And yet, for those in charge of employees across the business world, this is no time to rest on laurels.

The return to the office or on-site work might be welcomed by some as a return to normalcy, but it still brings great challenges. An ever-moving workforce can be more difficult to engage with. Keeping track of an employee’s location and ensuring they are working in a safe, secure, and compliant way adds additional complexity. In short, HR has another dimension of compliance to contend with: Where is the workforce and is it the best location they can work from?

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WilsonHCG Announces New Hire

Steven Davis joins WilsonHCG as the leader of global talent consulting.

Tampa, Fla – WilsonHCG, a leading global talent solutions provider, has welcomed Steven Davis to head its talent consulting division. Based in New York, Davis will lead the global consulting team.

Davis brings more than 25 years of experience in talent acquisition to his new role to grow WilsonHCG’s consulting practice. He will leverage expertise in diversity, equity, inclusion and belonging (DEIB), technology evaluation and the future of work.

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CEO’s Letter: Baker’s Dozen Breakdown

HRO Today

By Elliot H. Clark

In this issue, we announce our HRO Today Baker’s Dozen Customer Satisfaction Ratings™ for MSP (Contingent Labor Resourcing and Management) for 2021. Okay, that’s a long and complicated name, but what exactly is it? Well, it’s what you, the practitioners and clients of MSP, think of your programs and partners, distilled into an easily consumable data set for an RFP process. The Baker’s Dozen differs dramatically from other rankings out there, and we want to highlight the differences, the importance, and the advantages of our ratings system so you understand what you are getting from us versus the others.

Most of the other industry ranking reports or sector graphing reports are based on individual analysts’ opinions and the providers’ own self-reported data with varying degrees of verification. Here, I will explain our process and why, obviously, we think it is better. If you are making a career-impacting choice around service partners, you should rely heavily upon the Baker’s Dozen Customer Satisfaction Ratings™.

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Editor’s Note: Mental Health Matters

HRO Today

By Debbie Bolla

Who needs a mental health check? According to recent research, most of us do. Findings from Paychex’s 2021 State of Mental Health in the Workplace Report show that 43% of employees say their mental health is worse now than it was before COVID-19. Diving deeper into the data, employees have experienced the following ailments:

    • increased anxiety (31%);
    • decreased enthusiasm (24%);
    • decreased motivation (22%);
    • reduced focus (21%);
    • increased depression (20%); and
    • decreased teamwork (16%).

Poor mental health can have an impact the bottom line. Stress and strain caused by the pandemic can drive down employee focus, productivity, engagement, and overall well-being. In fact, Paychex’s research shows that one in five business owners believe employee mental health could affect their overall competitiveness.

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HRO Today Association Update: Come to the Table

By Renée Preston

In mid-March, the HRO Today Association held its first “HR Table Talk.” Created to provide a safe space in which members can feel comfortable discussing challenging issues, the “HR Table Talk” series focuses on critical topics such as HR technology, recognition, engagement, candidate experience, and more. Attendance is limited to create a feeling of closeness and security. Sessions are not recorded so participants can be completely open and honest when talking about their most pressing concerns. Talks are jointly facilitated by practitioner and provider members who help guide the conversation, offering their unique perspectives and expertise.

At our first “Talk,” members came together to discuss one of the most important issues in the workforce today: diversity, equity, and inclusion (DE&I). Last year’s events placed a spotlight on the need for equal opportunities for all and forced organizations to quickly reshape their values and practices. With the assistance of facilitators from Yoh and KenCrest, participants had a very progressive, enlightening, and inspirational conversation. Members talked about DE&I being a journey and shared useful information and tips, including:

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HRO Today Announces 2021 Live Event Schedule

North American Forum on September 13-15 in Chicago, EMEA Forum in Athens November 1-3 and Educational Events in New York, Houston and San Diego throughout the Fall.

Philadelphia, PA, May 20, 2021 – SharedXpertise Media, publishers of HRO Today magazine and HRO Today Global, managers of the HRO Today and C-TEN Associations, and organizers of the HRO Today Forum and HRO Today Educational Events, will resume live, in-person events and conferences this Fall.

Our 2021 in-person event schedule begins with the return of the HRO Today Forum North America at the Hilton Chicago September 13-15. Usually held in the spring, the North America Forum will return to its traditional month of May in 2022.

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Guidant Global Launches New INfluence Workforce Consortium

April 28, 2021 – Global leader in talent acquisition and managed workforce solutions Guidant Global has launched its new INfluence Workforce Consortium, bringing together specialist partners to help employers put diversity into action across contingent workforces.

This new initiative will drive proactive strategic partnerships with experts in diversity, equality and inclusion (DE&I) across contingent recruitment. Guidant will work with members of the Consortium to drive further inclusion across non-employee workforces and expand members’ reach to increase the volume of diverse talent across Guidant Global’s client MSP programs.

This latest move will build on the firm’s success across its INfluence Supplier Diversity Program – an initiative which nurtured more Diverse-Certified and Minority Business Enterprise (MBE) to become approved vendors supplying talent into Guidant programs – which saw 10 strategic suppliers completing a two-year diverse supplier program in December 2020, with 27 new program additions and $6.8 million net new spend made through the INfluence Supplier Diversity program.

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作者:Simon Kent


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作者:Marta Chmielowicz


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作者:Marta Chmielowicz

在过去的一年里,人力资源专业人员一直处于变革的前沿,指导他们的雇主公司应对新冠疫情病的挑战。CIPD的2020人力职业调查 提供了人力资源职业这一关键拐点的快照,展示了人力资源在危机时刻带来的远见、敏捷性和力量。

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