Author Archives: Audrey Roth

What Does the “New Normal” Look Like?

Business practices are bound to change in the post-COVID-19 world.

By Michael Switow

Do a Google search for “new normal” and more than 90 million results will turn up in a third of a second. By the time this article is published, that number is certain to be significantly more. It has been more than five months since China first reported the outbreak of the coronavirus in Wuhan, and business leaders continue to assess how life has changed, which changes are transitory, and how companies will adapt.

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Remote Control

Three organisations share their approaches to managing a virtual workforce.

By Michael Switow

“The way we hire, onboard, reward, learn and engage has to be reinvented,” says HP Regional Head of HR for Asia-Pacific and Japan, Sowjanya Reddy, a 30-year HR industry veteran with experience working in the U.S., India, and ASEAN.

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Emphasising Employer Brand

By communicating and acting on company values during times of crisis and uncertainty, organisations will bolster their reputation among employees and candidates.

By Michael Switow

At a time when hiring and recruitment have slowed for many companies, Asia-Pacific businesses are redeploying staff and resources to the community.

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Editor’s Note: Same Same, But Different

By Michael Switow

As Singapore eases its “circuit breaker,” the term used here instead of “lockdown,” the ways of working for most employees in the nation since the beginning of the coronavirus have not changed. Project managers, administrators, marketers, and even C-suite leaders continue to carve out space on their dining room tables and couches for Zoom calls, team meetings, and sales pitches.

Only employees who require specialised equipment or who need to be in the office to “fulfil legal obligations” like finalising a contract are allowed to go to the workplace. The vast majority of white-collar professionals must continue working from home.

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Take A Stand

Are you doing enough to tackle racial inequality in your workplace?

In recent weeks, protestors took to the streets in response to the murder of George Floyd at a scale not seen since the assassination of Dr. Martin Luther King Jr. in 1968. As the U.S. grappled with rage, grief, and massive civic unrest amplified by the effects of a global pandemic, one organization after another responded with statements condemning racial injustice and police brutality.

The results of a Clutch survey show that 76 percent of U.S. workers think racism and discrimination is a problem at U.S. workplaces, and 64 percent of African Americans experience it in their own workplace. Further, 55 percent of employees think their company should address the death of George Floyd and the resulting protests, and 29 percent think their company could do more.

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Metrics That Matter

Five talent acquisition metrics will be critical to developing an effective hiring strategy post-COVID-19.

By Debbie Bolla

The global health crisis has caused organizations to shift many of their business approaches very quickly. One critical function that has been highly impacted by COVID-19 is hiring. From furloughs and hiring freezes to ramping up forces of essential workers, talent acquisition (TA) and HR teams have had to respond efficiently and effectively in a challenging landscape. And it’s time to pivot once again as workplaces reopen and leaders enter a new phase: recovery.

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Post-COVID-19 Lessons

From opening the doors to remote talent to introducing new technology, the coronavirus crisis will have a major impact on talent acquisition practices.

By Debbie Bolla

The numbers don’t lie: The COVID-19 health crisis caused dramatic shifts in hiring practices. Anne Bucher, senior vice president of global customer experience at Cielo, the world’s leading strategic recruitment process outsourcing (RPO) partner, shares how some organizations had to pivot:

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