2022 Marks the 4th Year for Resource Solutions’ Ranking on the HRO Today RPO Baker’s Dozen List
Organization ranks in Top 3 for breadth of service on annual list
New York, NY – September 13, 2022 – Resource Solutions, part of the Robert Walters Group, and pioneers in the development of outsourced recruitment since 1997, is excited to announce its eighth consecutive ranking in the 2022 HRO Today Baker’s Dozen Customer Satisfaction Ratings for RPO Providers. Also achieving #3 in the Breadth of Service list which marks a six place improvement year-on-year, demonstrating a commitment to increasing the ways in which they can partner with organizations to achieve not only their hiring ambitions, but also their strategic business objectives. The participation rates for this 2022 survey were particularly high, indicating the impact of the recruitment industry on today’s job market.
With a global footprint across 31 countries, Resource Solutions is dedicated to providing best-in-class recruitment to businesses in multiple industries, from global accounts with demanding growth strategies to single sites with smaller recruitment volumes.
Kristin Thomas, President, North America shares, “As an enterprise-level provider of RPO services, we focus on building personalized and tailored customer relationships with all of our clients, regardless of size and spend. Being recognized on the Baker’s Dozen List as a result of our clients’ honest feedback is incredibly rewarding as we truly strive to place their satisfaction as our top priority. Our ranking in the top third for ‘breadth of service’ demonstrates our ability to compete and innovate in a time of shifting market conditions and broad customer requirements.”
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services. Feedback is collected annually through an online survey which is distributed to buyers directly through HRO Today mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.
Results are analyzed across three subcategories: service breadth, deal sizes, and quality. Using a predetermined algorithm that weighs questions and categories based on importance, scores are calculated in all three subcategories as well as an overall score.
Elliot Clark, CEO, HRO Today notes: “In today’s market of high talent demand coupled with low national unemployment rates, Resource Solutions continually prioritizes their customer relationships to ensure they remain competitive in their recruitment efforts. Their tailored approached to each client solution is well-received as is evidenced by their consistent top-level rankings in customer satisfaction each year as part of the Baker’s Dozen.”
To learn more about Resource Solutions, visit https://www.resourcesolutions.com.
About Resource Solutions
Established in 1997, Resource Solutions is a provider of Recruitment Process Outsourcing (RPO) solutions. As part of the Robert Walters Group, they are a world-leading specialist professional recruitment consultancy, with a global footprint across 31 countries. Resource Solutions offers a suite of tailored, premium, end-to-end recruitment solutions, supporting organizations to build, connect and optimize their workforce to face the challenges of tomorrow.
Vice President, Marketing