HR in the Recovery Room:
Facing Ongoing Workforce Challenges Post Pandemic

Healthcare providers face daunting human resources challenges. Even before the COVID-19 pandemic overwhelmed the sector, hospitals, clinics, medical practices, and other providers struggled with doctor and nurse shortages, declining employee retention rates, employee burnout, and steadily rising labor costs. If not fixed, these challenges can put patients’ health and even lives at risk, as well as the emotional well-being of employees and the financial integrity of healthcare systems.

HR professionals can help champion the strategic value of talent and create strategies that cultivate and care for talent in a more effective and comprehensive way, aligned with where the organization’s strategy plans to move. An HR department disconnected from broader business strategy is no longer viable in today’s highly competitive healthcare industry. Critical HR issues often involve multiple stakeholders across other areas and HR professionals are called to collaborate with these stakeholders to ensure all interests are considered in critical policies.

The healthcare industry faces unique challenges. A successful HR practitioner understands these challenges and looks for ways to overcome them. While health care human resource managers share many responsibilities with their counterparts in other sectors, they also address industry-specific issues: The role of human resources in healthcare calls for a specific skillset. The ability to communicate effectively, manage complex operations, think strategically, and make evidence-based decisions is critical for leaders in healthcare human resources management roles.

The 13th Annual People in Healthcare Summit is a unique learning and networking space where HR, recruiting and other practitioners engaged in workforce management come together to discuss their strategies to hire and retain talent while addressing external changes. The event will also feature our Front of the Front-Line Dinner and Award Gala where we will recognize the work of HR leaders caring for those who deliver care.

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