January February 2018

Spearheading Hiring

gategroup’s Director of Talent Michael Spear drives game-changing results with his workforce planning tool.

By Debbie Bolla

When Michael Spear, director of talent acquisition and development for gategroup, accepted his award for Talent Acquisition Leader of the Year for Innovation at the 2017 HRO Today Forum in Chicago, he said, “The most important thing, when you are looking at innovation as leaders, is to empower your people to come to you with ideas. When you do that, you get results like we have.”

2018 Baker’s Dozen Ranking: Talent Management Technology

We rank the top providers based on customer satisfaction surveys.

By The Editors

The results are in: Check out this year’s ranking of the top companies providing innovative and effective talent management technology solutions. HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.

Mobilizing for the Future

Ways organizations can leverage their recognition programs to identify potential leaders and improve succession planning strategies.

By Marta Chmielowicz

There’s a saying among some HR professionals today: “The ‘war for talent’ is over -and talent won.” In the new world of work where growing employee expectations and improved workplace conditions are the norm, the job market has become less about employees competing for roles and more about organizations competing for employees.

Transformative Technology

Today’s AI-enabled talent management platforms deliver a quality user experience and best-fit candidates to boot.

By Marta Chmielowicz

Every business leader knows one thing to be true: Customer experience is essential to good business. And in today’s socially connected world, the consequences of delivering a bad customer experience can be costly.

Learning to Change

A tight talent market and innovative technologies are driving organizations to engage in new ways of training.

By Marta Chmielowicz

For the past few years, the workplace has been in a period of massive disruption marked by shifting demographics, rapid technological advancement, and ever-increasing competition for top talent. In order to adapt to these conditions, business leaders have been forced to rethink the way they approach employee development and redesign their learning programs to be more agile and dynamic.

The Mercer Report: Voluntary Revolution

Expanded benefits offerings are helping organizations retain top performers.

By Tim Weber

What does a well-integrated benefits program look like these days? Nothing like yesterday’s. Between healthcare cost pressures and regulatory uncertainties, organizations have to content with not only a volatile benefits marketplace, but also the rising expectations and individual needs of the workforce. Partnering core health benefits with a robust voluntary benefits program can help employers solve these challenges.

Safe and Secure

When it comes to payroll security, decreasing risk is worth the reward.

By Debbie Bolla

The 2017 Equifax data breach was a strong reminder to organizations that personal information can never be too secure. This is especially true when it comes employee payroll data. That’s why it is more important than ever for HR to be proactively and strategically ensuring that employee payroll data is secure.

Keeping Employees Moving

Recent research shows that organizations need to align their relocation incentives with employee desires to fill key skills gaps.

By Donna Chamberlain

Globalization has integrated industries and markets internationally, and demand for skilled employees in both developing economies and the traditional powerhouses continues to grow. Even with an increasingly complex international landscape, 18 percent of employees across the globe are eager to accept a job offer abroad, according to BDO and Ipsos’ latest Global Employee Mobility Report. However, this marks a seven percent decline from 2012, indicating that motivating employees to accept international assignments is becoming increasingly challenging.

HRO Today Research Roundup

A look at the top findings from our 2017 studies.

By The Editors

Industry research is core to human capital management and decision-making. That is why in 2017, the HRO Today research team took a deep dive into several topics that presented challenges to HR professionals: candidate engagement, Millennial preferences, global unemployment, worker confidence, company reputation, and more. Here, we share some of the top findings -the full version of each report can be found on our website.

The Greatest HR Awards on Earth

By D. Zachary Misko

Recognition continues to be an important part of employee engagement, corporate culture, and our global HR association. For the past 10 years, the HRO Today Services and Technology Association awards have been a highlight at our annual HRO Today Forums and an aspiration for those in the HR industry worldwide. This year, we’ve decided to do something different and will be recognizing our North America finalists and winners separate from the HRO Today Forum. Our Association Award Dinner and Gala will be held in conjunction with our first HRO Today Services and Technology Association Summit, a conference and training retreat for HR services and technology providers, analysts, and practitioners working in or with a services partner. This event will take place October 17th and 18th at the Union League in Philadelphia, Pennsylvania. The Awards Dinner and Gala will be held the evening of October 18th.

HRO Today Services and Technology Association

C-TEN and TALENT Programs Officially Launch!

By D. Zachary Misko

Sensitivity, confidentiality, and insight are all required of great HR leadership. However, the nature of most HR issues requires the utmost discretion. In perhaps no other role does the phrase “lonely at the top” describe daily life as well as it does for the CHRO. There is no more daunting task than to help an organization get hundreds, thousands, or tens of thousands of employees all striving in the same direction and all agreeing to common goals and cultural precepts. However, where do HR leaders go for advice, support, or best practices? There are few answers to that question that come even close to the many choices available for other C-suite officers.

CEO’s Letter: HR Technology Buying (or Welcome to the Jungle)

By Elliot H. Clark

The song, Welcome to the Jungle by Guns ‘N Roses, opens with big energy, but also a sense of confusion and messiness. This makes it the perfect anthem for the HR tech market today. A plethora of new, best-of-breed point solutions arrive almost daily. HR’s Twitter feeds and LinkedIn channels are being overloaded with the announcement of the next big thing. And voicemails are jammed with messages promising amazing outcomes.

Editor’s Letter: New Year, New Solutions

By Debbie Bolla

It’s pretty fitting that HRO Today’s first issue of the New Year has a keen focus on talent. Having the right candidates continues to keep HR up at night. In fact, according to The Conference Board’s new report C-suite Challenge 2018, the top concern of CEOs, CFOs, and CHROs is attracting and retaining talent. But rest assured: This issue has plenty of resources to ease those concerns.

January February 2018

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