Market Intelligence

2021 HR and Benefits Trends

How You Can Get Ahead of the Curve

By Sanjiv Anand, President and Chief Executive Officer at bswift, a CVS Health Company

As 2021 approaches and operating virtually becomes increasingly prevalent, there are several trends that have been accelerated by the COVID-19 pandemic which we expect to continue to reshape the HR, benefits and consumer experience spaces over the next year. Here are a few we recommend employers and HR professionals consider when developing their benefits strategy to enhance the employee experience.

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Global Labor Market Report – Q3 2020

As lockdowns eased in the third-quarter of 2020, many countries around the globe posted double digit GDP increases.

However, despite the swift recovery, the pandemic will have a lasting impact as it is expected that the global economy will still have not recovered to pre-COVID levels until 2022.

Will unemployment rates worldwide follow a similar pattern? Read the Global Labor Market Report for Q3 2020 to find out this and more.

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Flash Report: Healthcare Recruiting Faces Fewer Applicants Amidst Surging Demand

The COVID-19 pandemic has significantly impacted every industry, but none more than healthcare. Healthcare HR practitioners have been forced to content with an unprecedented surge in demand for their expertise and services. But while healthcare workers in both clinical and non-clinical roles are needed more than ever, new concerns are emerging that are impacting the recruitment of top talent.

Will reduced applicant volumes remain? Is employee burnout specifically making healthcare recruitment near impossible?

View six major conclusions about the future of healthcare recruiting in our new flash report, “Healthcare Recruiting Faces Fewer Applicants Amidst Surging Demand.”

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Flash Report: Employer Brand Conversation Shifts from Acquisition to Retention and Rebuilding in EMEA

Following changes and uncertainty in recent months, HR leaders are shifting their employer brand conversations from talent acquisition to employee retention. Now, retention and candidate experience are more important than ever, and are playing big roles in how employees and candidates alike are viewing their future with your company as we rebuild amidst the global pandemic.

Discover how to steer your own organisation in the right direction by examining employer brand practices, the measurement of candidates experience practices, and the impact of COVID-19 on employer branding in this new report.

By downloading this report, you’ll find:

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Flash Report: CHRO Compensation and Fairness

In recent years, HR departments have evolved from tactical, administrative roles to become strategic players in an organization. With the added influence, the top HR executive position is often now the Chief Human Resources Officer (CHRO), giving them a seat the C-suite table. And given how challenging 2020 has been, we could add crisis managers to the list.

With this added exposure and responsibility, compensation paid to HR executives should ideally reflect the scope of responsibilities of these functions as well as company performance.

To garner insight into how CHROs are compensated, especially compared to previous years, download and review our recent flash report titled “CHRO Compensation and Fairness: What a Difference a Year Makes.”

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HR New Technology Report – Third Quarter 2020

The first half of the year put most companies in survival mode in the face of the pandemic. Now, with the health crisis an ongoing presence, companies have begun to shift to organizational recovery as a new form of survival.

HR leaders are not only reworking business goals, they’re reinventing and introducing technology to cater to our foreseeable virtual reality – as is shown by the 77 major technology announcements announced during the third quarter.

But as the COVID-19 pandemic rages on, the development of HR technology shows no signs of slowing down. The HR New Technology Report for Q3 2020 has your insight.

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A Hybrid Approach to Relocation

Blending technology and access to experts provides the ideal transferee experience.

with Anthony Horton, CEO of CRI

Relocation remains an important part of the talent ecosystem, allowing top performers to grow skills while providing organizations the opportunity to seamlessly fill important roles. But as workforce preferences have evolved, driven by demographic and technological advances, expectations of transferees have changed as well. Here, Anthony Horton, CEO of Corporate Relocation International (CRI) details how organizations can experience the best of both worlds through a hybrid approach that blends technology with a human touch.

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Boost Employee Performance Virtually

Recognition is a key component of a remote talent management strategy.

With Theresa Harkins-Schulz, Senior Vice President of Customer Experience, Inspirus

The switch to a remote working environment has introduced many new challenges for HR leaders. Maintaining a connected culture and managing employee performance are among the most critical to business success—and with the help of an effective recognition strategy, organizations can tackle both head-on. In this Q&A, Theresa Harkins-Schulz, senior vice president of customer experience at Inspirus, shares how recognition can motivate employees while reinforcing goals and shaping positive behaviors across the workforce.

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Data and Diversity

Analyzing talent acquisition data can build visibility and accountability into D&I initiatives.

With Paul Harty, Chief Solutions Officer, Sevenstep

Organizations of all sizes and across all industries struggle to maintain a diverse and inclusive workplace—but talent acquisition data can help them drive a more strategic approach. From identifying moments of bias to making a case for needed technologies, hiring data can give HR leaders the insights needed to overcome the obstacles that hold them back from true diversity. Here, Paul Harty, chief solutions officer at Sevenstep, shares some best practices for HR leaders looking to enhance their D&I approach with data.

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The Power of Possibility

COVID-19 has forced organizations to adapt to a new normal in record time, unlocking even greater potential.

With Tina Tromiczak, Senior Vice President of National Account Services for RPO, ADP

2020 has introduced many new obstacles for business leaders. From transitioning to a remote workforce seemingly overnight to adopting technologies that enable hiring in the new virtual reality, HR leaders have had to transform their businesses in record time. But while the path was fraught with challenges, companies have emerged stronger, more agile, and more resilient than ever. In this Q&A, Tina Tromiczak, senior vice president of national account services for RPO at ADP, shares how recent events have opened the door to even greater potential.

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