The New Talent Experience

Tech strategies that create workforce efficiencies while engaging and exciting candidates and employees alike.
By Marta Chmielowicz
Today’s HR leaders face the challenge of becoming a top talent destination, building the workforce of the future, and providing critical insights to key decision-makers. They must manage enterprise-wide digital transformation efforts, introducing new capabilities to better attract, retain, and engage talent—all while improving operational efficiency and enabling a more agile way of working.
Decreasing the Generational Divide

TD Bank shares its strategies to embracing a multigenerational workforce and creating a culture of collaboration.
By Marta Chmielowicz
A new phrase has gone viral on the internet and social media, bringing to light a fundamental disconnect between younger generations and baby boomers: “Ok, boomer.”
The Start of Something New

Technological innovations and generational demands are poised to transform the way work is done in 2020 and beyond.
By Emily He
The future of work has been a hot topic in recent years, fueled by a barrage of technological advancements impacting nearly every industry and organization. Business leaders far and wide are being pushed to innovate or risk falling behind—and HR leaders are no exception. New developments in artificial intelligence (AI), machine learning, and chatbots are shaking up the landscape for HR, raising concerns around automation and job displacement while forcing teams to adapt to changing employee expectations and evolving workplace norms.
2019 HRO Today Research Roundup

View some of the top results of our recent research studies.
By Larry Basinait
The world of work is changing quickly, and the key to staying ahead is staying informed. From company culture to social media strategy and employer brand best practices, HRO Today research reports address the key questions on the minds of HR professionals. Here, we share some of the top findings—click here for the full version of the reports.
In the Workplace: Feedback Culture
Supporting Careers with Special Needs

Three organisations share the business case for inclusive hiring and their strategies for truly embracing the disabled workforce.
By Michael Switow
Employee turnover in a key department at ADERA Global, a Singapore-headquartered data management company, had reached critical levels. The company processes several million pieces of data on a daily basis for financial companies and government agencies. Its end products include credit card bills and bank statements posted to consumers every month. However, more than half of all the employees in the customer billing department—even part-timers—were quitting within three months.
Cognizant of Change

Head of HR Pradeep Bhaskaran shares his organisation’s tech strategies for managing an agile and collaborative international enterprise.
By Simon Kent
In 2007, Pradeep Bhaskaran joined Cognizant to oversee HR for 10 countries around the world. Today, that number is 47. As head of HR for global growth markets, Bhaskaran is responsible for more than 60,000 associates across 52 nationalities that speak 34 languages. And those figures are only set to grow.
Engaging With Integrity

By adopting four management practices, employers can ensure their workforce remains engaged and productive.
By Simon Kent
If there’s one constant running through all HR agendas, it is the task of getting the best from employees. Today’s labour market, especially across EMEA, is candidate-led. There are quite simply not enough appropriately skilled people to fill the supply of available jobs, and as technology continues to evolve, this situation will only become more pronounced. How can organisations be certain to retain their workers and get the best from the talent they already have?
2020 and Beyond

HR leaders predict how cultural, social, and technological shifts will impact the way people work in the coming year.
By Marta Chmielowicz
Not too long ago, HR professionals were relegated to the realm of “personnel management”—paper-pushers responsible for administrative tasks and little else. But as organizations have grown and globalized in increasingly challenging environments, so has the role of human resources. Today’s HR departments are deeply rooted in organizational planning and business strategy, more essential to the success of a company than ever before. HR leaders have made their way to the C-suite, guiding strategies that unite the goals of a business under one umbrella: talent. From helping employees navigate their careers to delivering data and analytics about business performance, their contributions are numerous and multi-faceted. And that is only the beginning.
A Sneak Peek

Find out what’s trending in six sectors of the HR services market based on annual research.
By Gary Bragar
The HR outsourcing market is changing and the top trend that has emerged this year across all HR service lines is a focus on improving the user experience for both job candidates and current employees. There is a renewed commitment to making things as easy as possible through the use of technology, whether it be by adopting one integrated system for all HR needs, improving ease of system use, or leveraging bots to provide quick answers to inquiries, improving customer service.
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