March 2021

Work Redefined

Seven CHROs share the new realities of work and how the challenges of 2020 have driven them to make disruptive change.

By Debbie Bolla

“Empathy, flexibility, and resiliency defined 2020,” says Kathie Patterson, CHRO of Ally Financial. Taking a closer look, Patterson couldn’t be more spot-on.

2021 Baker’s Dozen Customer Satisfaction Ratings: Relocation

View the top-rated relocation program providers in the industry.

By The Editors

In today’s interconnected world, multinational organizations are relying on relocation programs to acquire and retain top talent. Partnering with a highly-ranked mobility partner is the key to a positive experience. View our ranking of the top relocation providers in the industry.

A Strong Case for Humanity

After a trying year, leaders are finding success motivating and inspiring employees through acts of empathy.

By Marta Chmielowicz

As the world faced unprecedented challenges in 2020, employers differentiated themselves in equally unprecedented ways. Flexibility, transparency, emotional well-being, health and safety, inclusion, work-life balance -all of these became key priorities as companies squared off against an unpredictable future. The central element unifying these strategies? Empathy.

Vaccinating the Workforce

Four key considerations to build an informed workplace policy.

By Kate Hill

While COVID-19 vaccines have instilled a sense of hope in the business community, they have also brought numerous questions for many employers and employees. In what is largely uncharted territory, HR professionals and business leaders are struggling with how to implement a vaccine policy for their workplace that prioritizes employee health and safety while protecting the business against any potential risks.

Safety in Numbers

Providing essential workers with reliable tools and personalized guidance around COVID-19 ensures safety while deepening employee engagement.

By Katy Bruya

Washington Trust Bank (WTB) is known for its commitment to employees and clients in the Northwestern U.S. When COVID-19 first registered in Washington State, it was clear that the HR team had to act quickly to figure out the scope of the issue, what impact it could have on the community, and what they needed to do.

A Trace of Protection

Organizations are recognizing and responding to the critical importance of contact tracing in the age of COVID-19. By Miguel Martinez The concept of contact tracing -identifying those who may have…

Gaining Ground

Growing talent pools, managing costs, and maintaining compliance are a few ways MSPs have stepped it up during the COVID-19 recovery.

By Marta Chmielowicz

The economic disruption of COVID-19 has highlighted the importance of workforce flexibility, leading to a rise in contingent labor hiring nationwide. According to PRO Unlimited’s Fall 2020 Labor Market Report, contingent hiring declined by 56% in the first half of 2020 but quickly returned to pre-COVID levels by July, resulting in a 9% increase year-over-year by September.

Higher Learning

By providing strategic education opportunities for employees, companies can improve morale, reskill and upskill their workforce, increase retention, and attract other high performers.

By Brian MacDougall

With the unemployment rate continuing to hover around 7%, according to the U.S. Department of Labor, investments in education and skills development are vital to economic recovery. Despite the economic and employment uncertainties caused by the pandemic, a recent survey conducted by InStride showed that business decision-makers rank investing in talent development and new technology as their top two business priorities in the current environment.

Taking on the Year Ahead

Making wellness a priority in 2021 will enable organizations to boost employee engagement, productivity, and company culture.

By Michelle Sedlacek

Every new year come the typical conversations among business leaders on goal-setting and objectives for the year ahead, but after such a tumultuous and unprecedented time for individuals and business alike, the next 12 months provides a unique opportunity to prioritize and put a spotlight on employee wellness.

Game On

Game-based assessments add interaction and engagement to virtual hiring practices.

By Larry Nash

All facets of business have been disrupted in the past year, including the way organizations source, attract, assess, and hire future-focused talent. Companies pivoted to a virtual work environment, forcing recruiters to quickly shift hiring strategies to continue fostering connections with and securing top candidates. Now, as organizations continue to operate amid uncertainty and look to return to in-person interactions in the future, talent acquisition teams can modernize the hiring process by incorporating innovative technologies and tools like game-based assessments.

CEO’s Letter: (Heavy Sigh) #Him…Too

By Elliot H. Clark

Here we go again. Yes, I am going to take on the case of Governor Andrew Cuomo. This is another sad example that we are not in the “post” #MeToo era. Sexual harassment continues to be a front and center social issue and HR is right in the middle of it.

HRO Today

Editor’s Note: It’s Been a Year

By Debbie Bolla

March is definitely a month for reflection. It’s hard to believe, but it’s been one year since the coronavirus began its global spread, shutting down offices in the United States and changing the world of work in myriad ways. How did we get here and where we are going? A new study from Engage2Excel aptly named How Will 2021 Be Different? examines the top challenges and concerns of HR leaders in 2020 and what is anticipated for this year.

HRO Today

HRO Today Association Update: Let’s Talk!

By Renée Preston

I’d like to start by welcoming our new members, CVS Health and Wallace Foundation, to the HRO Today Association community! I’m also pleased to mention Hueman People Solutions has become the latest HRO Today Certified Provider. The Association continues to focus on connecting members to share best and next practices, and that’s why I’m excited to announce the launch of our new HR Table Talks series.