Tag Archives: July-August-2020

Equity from the Inside Out

Much progress has been made, but there is still much work to do.

By Marta Chmielowicz

The murder of George Floyd at the hands of Minneapolis police in May sparked nationwide outrage, propelling protests and civil unrest at a level not seen since the death of Dr. Martin Luther King Jr. in 1968. This event, following on the heels of the coronavirus pandemic, brought the deep racial frictions and grievances in the U.S. to the forefront of the national consciousness.

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2020 Baker’s Dozen Customer Satisfaction Ratings: Recognition

We rank the top providers based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

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A Diversity Boost

Two organizations share their secrets to building an inclusive hiring process.

By Marta Chmielowicz

In today’s increasingly diverse world, the case for corporate D&I initiatives that deliver real progress is stronger than ever. In fact, McKinsey’s 2020 Diversity Wins report found that in 2019, companies in the top quartile for ethnic diversity outperformed those in the bottom quartile by 36 percent in profitability.

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Navigating the Legal Landscape

Breaking down OSHA, EEOC, and ADA guidance on safely reopening the office.

By James E. Beyer

There’s been a wealth of information released by various government agencies in recent weeks regarding workplace safety and equal employment opportunity issues. In April, the Department of Labor’s Occupational Safety and Health Administration (OSHA) reminded employers of their legal obligations when facing employee concerns about workplace safety. Similarly, the U.S. Equal Employment Opportunity Commission (EEOC) has been continually updating guidance on its website in “What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws.” How can employers navigate this evolving legal landscape and the potential land mines that stand in the way of a return to safe business operations?

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Worldwide Pandemic Devastates Worker Confidence

Worker confidence falls to historic low while trust in management remains high.

By Larry Basinait

The results of the Worker Confidence Index (WCI) report for the second quarter of 2020 are largely consistent with the economic findings of other government organizations. The Department of Labor estimates that U.S. employers shed nearly 30 million positions from payrolls this spring as a result of the coronavirus pandemic and related shutdowns.

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Strategic Moves

A mobility audit can improve more than just the services offered—employee retention and engagement can increase as well.

By Debbie Bolla

Relocating one employee is often described as stressful at best, so for Cathy Spencer, senior vice president and head of human capital at AllianceBernstein, overseeing the relocation of the entire employee population from New York City to the new headquarters in Nashville, Tennessee, required the utmost planning and attention to detail.

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Leaning on Learning

Today’s learning programs are enabling organizations to navigate business challenges caused by uncertainty, fill skills gaps, and build the leaders of tomorrow.

By Debbie Bolla

For Naveen Bhateja, executive vice president and chief people officer for Medidata Solutions, the recent changes to the world of work caused by COVID-19 have only proved the value of a quality learning program.

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How to Hire the Best Talent

Research shows four key themes organizations can leverage to improve their recruiter training programs.

By Larry Basinait

In the U.S., the July 2020 Employment Situation Summary by the Bureau of Labor Statistics confirmed the tightest labor market in half a century. As companies recover from the impact of COVID-19, many are once again looking for specific skill sets when bringing on new employees. Employers should prepare to be inundated by candidates, many of whom may not have the needed background. Effective recruiter training is key to parsing out the best from the rest.

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Living the Brand

Strategies to maintain and grow employer brand equity through uncertain times.

By Yasmeen Coning

What does it mean to be an employer of choice? In the simplest of terms, it translates to offering amazing work benefits, opportunities for growth and success, and, most importantly, a cohesive and meaningful culture that inspires people to reach for their personal best. However, achieving and sustaining that premium status in a somewhat unstable market is no small feat. There are bound to be ups and downs over time. Just because a company is experiencing layoffs or may not be actively recruiting does not mean employer branding is put aside. Employer brand strategy must be steadfast and always-on to survive.

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The Relocation Pricing Paradox

with Steven John, President and CEO, HomeServices Relocation

As the global landscape created by COVID-19 continues to evolve, organizations that rely on employee relocation programs have been challenged in new and unprecedented ways. From contending with travel restrictions to navigating shifting government regulations, mobility professionals have had to act swiftly in response to the needs of their distributed talent. With so much complexity abroad, organizations should be able to rely on their relocation management companies (RMCs) to manage their programs simply and reliably—but many fall into the trap of pricing models that only increase costs and tax burdens. HomeServices Relocation has shifted the paradigm, adopting a new pricing approach that delivers a more transparent and efficient mobility program.

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