Fidelity Investments said it has won an expansion of its relationship with The Hartford Financial Services Group to include HR administrative services, payroll, workforce, and talent management functions. Terms of the agreement were not disclosed.

Fidelity currently administers The Hartford’s 401(k), pension, health and welfare, and stock plan benefits programs for its 45,000 employees and retirees. Under the expanded seven-year agreement, The Hartford will now utilize the Fidelity Total HR Advantage portfolio of services, which supports critical HR functions from recruitment through retirement.

“Transitioning these services to Fidelity will enable our HR generalists to spend more time engaging with their business partners and providing strategic HR counsel,” said Karen Macke, senior vice president of total rewards and human resources operations at The Hartford.

The transition of The Hartford’s HR programs to Fidelity’s servicing platform is
expected to be completed by the first quarter of 2008. Key offerings under the agreement
include:

–Talent management administration including analysis of talent strategy and evolving workforce needs to ensure continuity of leadership across all levels of the organization.
–Workforce administration covering a full range of payroll administration, time and attendance, and HR administration technology. Call center services are included to enable the firm’s employees, managers, and HR staff to manage work and life events.
–Benefits administration including benefits reporting and data and carrier assistance through a single access point.

Tags: Benefits, Enabling Technology, Engaged Workforce, Learning, Multi-process HR, Performance Management & Rewards, RPO & Staffing, Sourcing, Talent Acquisition

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