Global-Winter-2019

Banking on Behaviours

CHRO Hein Knaapen shares how ING developed its Orange Code based on three employee practices and the success that followed.

By Debbie Bolla

Sometimes the key to success is simplicity. That less is more philosophy is a guiding force behind ING’s highly visible “Orange Code,” which drives the organisation’s culture and human capital initiatives. The bank’s CHRO Hein Knaapen says although the three phrases of the “Orange Code” are simple, they encapsulate who ING is at the core.

HRO Today Global Winter 2019 Cover

Bold and Bright

This year’s superstars are transforming HR through innovation and agility.

By The Editors

We are living in an age of immense technological disruption. Digital transformation is a top concern in boardrooms across the world, with companies adopting new technologies to reinvent themselves, deliver more value to their customers, and remain relevant in today’s high-paced business climate. But to succeed, organisations need to transform at a more fundamental cultural level. HR professionals across the globe are stepping up to meet the challenge.

HRO Today Global HR Superstars

Going Digital

The future of learning is digital—but are organisations ready to make the transition?

By Marta Chmielowicz

“The only sustainable competitive advantage is an organisation’s ability to learn faster than the competition.” This idea was first introduced in 1990 by renowned author and organisational strategist Peter Senge, but remains as relevant as ever. In an increasingly dynamic, complex, and interconnected world, learning quickly and efficiently is key.

Digital Learning

CEO’s Letter: Never Say Goodbye

By Elliot H. Clark

Or should I begin with “never say never again?” This will be the last print edition of HRO Today Global. But it is not goodbye; it’s more of an “au revoir” or until we meet again. HRO Today Global has existed as a magazine since it was founded as HRO Today Europe more than a dozen years ago. Originally, it was supposed to cover the HRO industry in Europe, but, in truth, it included quite a bit of re-purposed North America content. It was sort of good, but not really local. It was sort of global, but not really.

HRO Today

Getting the Most From Mobility

New research reveals four trends driving successful programmes.

By Mary Stoik Dymond

The mobility industry is constantly evolving to meet company goals and employee needs, especially in the midst of globalisation, tight labour markets, technology innovations, and multiple generations in the workforce.

Global Mobility

Everything’s Peachy in Employee Engagement

The 2018 iTalent Competition winner empowers organisations to act on worker feedback in real-time to make a real difference.

By Taylor Thompson

In the past few decades alone, human resources has evolved from an administrative function to a growing industry arguably centered around the most important department in an organisation. The workforce has transformed to accommodate advancements in technology and the work-life balance expectations of the up-and-coming generation of workers. Out of this change comes the race to not only retain top talent, but to maintain an organisation’s current workforce. What better way to keep top performers than going to them directly to find out what works and what doesn’t? Whilst asking employers for feedback on current business practices sounds like a straightforward task, James Anderson, co-founder of Peachy Mondays, began to see otherwise.

Peachy Mondays

HRO Today STA Update: Honouring HR

By D. Zachary Misko

Recognition continues to be an important part of employee engagement, corporate culture, and our global HR association. For the past 10 years, the HRO Today Services and Technology Association awards have been a highlight at our events and an aspiration for those in the HR industry worldwide. Winners for APAC and EMEA will be announced at their corresponding regional HRO Today Forum events. This year they take place in Hong Kong (3 and 4 June) and Dublin (4 to 6 November). Don’t forget to take a look at the programming schedule and agenda for our events as well: You don’t want to miss this year’s lineup of learning, networking, and best practice sharing.

HR Association

Editor’s Note: Full Speed Ahead

By Debbie Bolla

What drives success at global banking giant ING?

“There are a number of management practices that define the success of the bank,” says Hein Knaapen, CHRO of ING. “If you look at how company performance is driven, then culture is certainly an important element. But there is much more to it. There’s performance management, leadership development, the candidates you attract, and how you incentivise top talent.”

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