Screening & Selection

2022 HRO Today Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for pre-employment screening services.

By The Editors

HRO Today‘s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

In order to determine an overall ranking from this data, we analyze results across three subcategories: service breadth, deal sizes, and service quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. These scores are the basis of the Baker’s Dozen Customer Satisfaction Ratings™ and demonstrate the relative differences among the ranked service providers.

For the midsize program pre-employment screening list, methodology was based upon ranking on size of deal first and then overall score. A provider that was above 13 on the size of deal ranking but did not make the enterprise list was moved down in order to the top of the midsize program providers list so there was no overlap.

The only influence that HRO Today has on the outcome of this survey is that HRO Today discards incomplete surveys or surveys outside the normal distribution. This includes surveys that are too perfect as to be possible or so negative that they are spiteful and inaccurate. Otherwise, HRO Today has no impact on the survey outcome. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity. We hope the Baker’s Dozen Customer Satisfaction Ratings™ provides insight into your next RFP process.

View Live Baker’s Dozen Announcement


Overall Enterprise Pre-Employment Screening Leaders

  1. Global HR Research
  2. MBI Worldwide Background Checks
  3. JDP
  4. Universal Background Screening
  5. Cisive
  6. Asurint
  7. HireRight
  8. Clearstar
  9. AccuSource
  10. Info Cubic Employment Screening
  11. Crimcheck
  12. InCheck
  13. Data Facts Inc.

Overall Midsize Program Pre-Employment Screening Leaders

  1. A-Check Global
  2. Verified First
  3. Alliance Background
  4. 3rd Degree Screening
  5. Peopletrail
  6. Validity Screening Solutions
  7. Backgrounds Online
  8. Credential Check
  9. CNet Technologies
  10. Verified Credentials, LLC
  11. IntelliCorp

Enterprise Breadth of Service Leaders

  1. Info Cubic Employment Screening
  2. HireRight
  3. Cisive
  4. MBI Worldwide Background Checks
  5. Global HR Research
  6. Universal Background Screening
  7. JDP
  8. Clearstar
  9. Data Facts Inc.
  10. Crimcheck
  11. Asurint
  12. InCheck
  13. AccuSource

Midsize Program Breadth of Service Leaders

  1. A-Check Global
  2. Verified First
  3. Credential Check
  4. Validity Screening Solutions
  5. Backgrounds Online
  6. Peopletrail
  7. Verified Credentials, LLC
  8. IntelliCorp
  9. Alliance Background
  10. 3rd Degree Screening
  11. CNet Technologies

Enterprise Size of Deal Leaders

  1. HireRight
  2. JDP
  3. Cisive
  4. Asurint
  5. Global HR Research
  6. Universal Background Screening
  7. MBI Worldwide Background Checks
  8. Clearstar
  9. AccuSource
  10. Crimcheck
  11. Info Cubic Employment Screening
  12. InCheck
  13. Data Facts Inc.

Midsize Program Size of Deal Leaders

  1. IntelliCorp
  2. A-Check Global
  3. CNet Technologies
  4. Peopletrail
  5. Verified First
  6. Verified Credentials, LLC
  7. Validity Screening Solutions
  8. Backgrounds Online
  9. 3rd Degree Screening
  10. Alliance Background
  11. Credential Check

Enterprise Quality of Service Leaders

  1. Global HR Research
  2. MBI Worldwide Background Checks
  3. JDP
  4. Universal Background Screening
  5. Cisive
  6. Asurint
  7. Clearstar
  8. HireRight
  9. AccuSource
  10. Info Cubic Employment Screening
  11. Crimcheck
  12. InCheck
  13. Data Facts Inc.

Midsize Program Quality of Service Leaders

  1. A-Check Global
  2. Verified First
  3. Alliance Background
  4. 3rd Degree Screening
  5. Peopletrail
  6. Validity Screening Solutions
  7. Backgrounds Online
  8. CNet Technologies
  9. Credential Check
  10. Verified Credentials, LLC
  11. IntelliCorp

Click here to view the complete ranking

Tags: Screening & Selection

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