Screening & Selection

Intelius Screening Solutions Brings TalentWise To Market

With new features and functionality, Intelius Screening Solutions’ new product TalentWise complements and enhances the provider’s on-demand employment screening and onboarding products. TalentWise is aimed to bring enhanced capabilities to small businesses, international screening, and industry-specific offerings for healthcare, staffing, hospitality, education and DOT-regulated industries.
Services include: background checks; occupational health testing such as drug, alcohol and physical fitness testing; skills testing and behavioral assessments; education and employment verifications; onboarding, including automation of the Form I-9 and E-Verify process; driving records; and credit checks

Continue reading →

New Tech Guru

  We welcome John Sumser to these pages.
By Elliot Clark
It is with mixed emotions that we say farewell to long time HRO Today technology columnist Naomi Bloom. Her monthly contributions showed a deep knowledge of HR software and its application, combined with humor and wisdom.  Her decision to move on was based on a desire to reduce her time commitments for this kind of writing project in favor of more fun pastimes

Continue reading →

2010 Superstars

 The staff of HRO Today enjoys the annual rite of compiling our Superstars list. It is, of course, inherently fulfilling to heap praise on those who deserve it—particularly in the wake of such an economically challenging (sometimes terrifying) year. But it goes beyond that.
Assessing the industry giants reminds us who was most instrumental in helping to make outsourcing a more efficient and useful tool for HR organizations, in particular, and the economy at large. Whether they are implementing HRO in a new fashion, applying it via an innovative approach, delivering excellent service, or helping to dispel myths and hype around outsourcing, our 2010 Superstars have distinguished themselves through their contributions and practices.
Regular readers of HRO Today will recognize many of the names lionized here. They make news throughout the year, for one thing. For another, many help lead the industry through major trade events, such as our hugely successful RPO Summit held in Las Vegas during December, the HRO World Summit Europe (which in November attracted an unprecedented percentage of senior-level buyers), and the HRO Summit in Tampa (which in October brought providers together with the highest absolute number of buyers ever.)
But with so many contributors, how do we choose the 2010 Superstars? The criteria are different for each of the three categories:
To be a Practitioner Superstar, he or she must demonstrate a vision for building the most effective HR services. HRO used to be a gamble, and many past pioneering organizations helped to bring outsourcing into the mainstream. They’ve become more sophisticated about deal scopes, more definitive about service level agreements, and more attentive to development of  their governance models.
Click here to view our Practitioner Superstars.
Provider Superstars get the nod for the innovations they bring to the marketplace. Sometimes they’re prodded by clients; other times, they’re thinking beyond the paradigm to offer solutions that are more cost-effective, offer up a higher quality of service, and help get their clients a seat at the table. Often, they serve as consultants and help buyers tweak policy that helps not only the business, but also themselves.
Click here to view our Provider Superstars. 

Advisor Superstars help the industry develop its engagements more efficiently and sustainably. They identify the most appropriate outsourced solution and vendors for each clients, help remediate problems that occur, and develop standards and guidelines that make implementation less painful.
Cick here to view our Advisor Superstars. 
We want to congratulate all of the Superstars this year and acknowledge their role in bettering the industry. We also want to thank all the participants who took part in this year’s nomination process, in which we received dozens of nominees

All Copyright SharedXpertise – Call Foster Printing Services at 866-879-9144 to secure usage rights.


Continue reading →

Screening Drivers

 A bellwether bus driver backgrounder.           
By Todd Owens
National Express Corporation (NEC) is the the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. NEC is made up of Durham School Services in the United States and Stock Transportation in Canada. Together, Durham School Services and Stock Transportation operate more than 15,000 school buses and serve more than 300 school districts in 29 states and two provinces

Continue reading →

Tighter Screens

 Immigration reforms usher in a new imperative.
By Alastair Watson
Securitas Security Services USA, Inc. is a knowledge leader in the security industry and the most locally focused security company in the United States. With more than 450 local branch managers and more than 100,000 security officers, Securitas USA’s mission is to assist in protecting thousands of homes, workplaces, and communities by providing services including guards, patrols and inspections, access control, and specialized security services

Continue reading →

2009 Baker’s Dozen Customer Satisfaction Ratings: Top Screening Providers

 We rank the leading providers, explore market trends, and analyze best-practice case studies.

In last year’s annual examination of the outsourced employment screening market, we adopted a new approach in compiling the list. Before 2008, we relied on industry input to determine the biggest vendors in this segment, but we discovered that this was not a reliable indicator

Continue reading →

Ferreting Out The Fakers

Checking references (and a whole lot more) during tough times.
By Theresa B. Mack and Anna Wermuth
Board of director and executive officer candidates will be subject to heightened public scrutiny if the U.S. Securities and Exchange Commission’s (SEC) proposed amendments for increased disclosure requirements are adopted. Responding to events in the financial markets during the past 18 months, the SEC seeks to provide shareholders with additional information that will enhance voting and investment decisions

Continue reading →

Cruise Control

 Ocean liners need watertight background checks. Outsourcing can be a life preserver.
By Russ Banham
Planning a trip on board Royal Caribbean Cruises this winter? If so, you can rest assured during your travels that the onboard personnel will be as ship-shape as the ocean liner itself. That’s because the Royal Caribbean employes have been thoroughly vetted for past criminal activity and drug use via a successful, durable, and multi-faceted recruitment process outsourcing engagement

Continue reading →

How the Downturn Catalyzes Screening’s Evolution

 A decrease in hiring volume has screening providers thinking about the future. Improvements and innovation are in the forecast.
By Debbie Bolla
Ask Dr. Grant Goold, program director and department chair of EMS education at American River College, his thoughts on the recession of 2009 and he’d most likely answer, what recession? That’s mainly due to the fact that enrollment at the Sacramento-based community college is running more than 15 percent beyond capacity

Continue reading →

Convergys-Textron Webinar

May 20 2009 – 2:00pm
May 20 2009 – 3:00pm

Improving HR effectiveness through reduced payroll and operating costs while providing consistent service support are key objectives of Textron’s global HR strategy.

To achieve these goals, Textron enlisted Convergys to implement an HR shared-services business model covering benefits, payroll and administration, and case management.

Attendees will learn how to select an HRO services provider and how to maintain a successful partnership. And lessons learned from this HRO initiative and implementation of a shared-services organization structure can help attendees reduce their firms’ operating costs while increasing HR’s organizational flexibility and effectiveness.

Continue reading →