Author Archives: Audrey Roth

Looking to Amp Up Learning?

Learning Provider Directory

This roundup of corporate training and development services can help HR deliver what their workforce wants: continuous growth.

By The Editors

It’s 2019, and with the new year comes an opportunity to look back on business performance and begin planning the path to improved success. For many organizations, this means building a robust learning and development (L&D) program for employees and leaders alike.

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Strength in Numbers

Team Relationships

By following these four key principles, organizations can build strong teams to reduce turnover.

By Dr. Randy Ross

People and organizations thrive in relationally rich environments. When organizations put people above profits, their priorities produce rich dividends both culturally and economically. The heart of any business is its people, and the best organizations serve people well, both internally and externally.

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Onwards and Upwards

Younger Workers

BOK Financial develops key soft skills in younger workers to encourage retention and career growth.

By Stacy Tiger

Like older workers, younger employees greatly value many of the traditional aspects of a high-performing workplace: competitive compensation and benefits, a friendly atmosphere, and the chance to grow and develop. But with their unique circumstances, background, and relative lack of experience, young employees possess different skill sets and tend to approach workplaces with different perspectives compared to their older peers.

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Preventive Measures

Anti-Harassment Policies

In the #MeToo era, employers are taking a proactive approach to harassment policies and training.

By Jonathan D. Ash, Esq.

By now, employers should be aware that a comprehensive anti-harassment policy and annual anti-harassment training are critical components in preventing and defending against claims of harassment. A new year means a new opportunity to review existing employee handbooks and to map out a plan to provide harassment training for employees and supervisors.

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In Sync

Change Management

HR leaders will be most effective when aligning people strategy with business goals.

By InaMarie Johnson

As a company charts a path toward rapid growth, it’s important that sales and marketing are aligned. But when it comes to effective change management and empowering employees to navigate the digital transformation and actually meet lofty business goals, HR is just as important of a function.

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A Tight Labor Market Continues

Global Economy

North America and APAC report solid economic growth while EMEA wanes.

By Larry Basinait

Deploying a global workforce and ensuring access to the best talent is a crucial component of success for all multinational enterprises. Global labor market intelligence is an invaluable tool for HR departments and can be used to inform critical decisions around the best countries and regions in which to grow. PeopleScout, a global provider of RPO, MSP, and total workforce solutions, has partnered with HRO Today magazine to produce quarterly reports that compile current international labor market figures, including measures such as national Gross Domestic Product (GDP), unemployment rates, and population estimates.

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2018 Research Roundup

HRO Today Research

A look at the top findings from our recent studies.

By Larry Basinait

Industry research is core to human capital management and decision-making. That is why the HRO Today research team has recently taken a deep dive into several topics that present challenges to HR professionals: artificial intelligence, tech innovations, employer brand, and more. Here, we share some of the top findings—the full version of the reports can be found here.

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CEO’s Letter: Shopping in the HR Supermarket

HRO Today

By Elliot H. Clark

Because of our HRO Today Baker’s Dozen customer satisfaction survey franchise, many companies will seek us out for advice on further interpretation of the data or for help leveraging it in a procurement process. One of my most vivid memories of working with a practitioner on vendor selection was from one of world’s largest banks on a large RPO deal. One of the vendors bidding on the RPO contract was already delivering MSP services to the organization and felt certain they would win. The two met at the HRO Today Forum in Las Vegas about seven years ago. The client had several meetings at the Forum with prospective RPO firms and first eliminated the provider holding the MSP deal because they “didn’t want to put too many eggs in one basket.” Today that mentality seems silly. Now, the trend in HR and procurement is to look for companies that can provide a more comprehensive solution set—not less.

Indeed, the emergence of total workforce solutions—the combining of RPO and MSP services to subsume permanent and contingent hiring—is only one example of this phenomenon. At the Forum mentioned above, the head of HR operations for a big box retailer in the electronics industry was touting that her group managed 73 vendors including multiple RPO, MSP, background screening, relocation, and learning outsourcing providers. I remember wondering how they could celebrate what, frankly, sounded like an inefficient mess. But that same phrase about putting eggs in baskets was used. Imagine how inefficient a dairy farm would be if they shipped only one egg per outbound truck?

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HRO Today STA Update: Certifiably the Busiest January Yet

HR Association

By D. Zachary Misko

Welcome to 2019! For those that took time at the end of last year to prepare, congratulations. Based on industry buzz, you’re only putting in 60-hour work weeks! For those that are still wrapping up strategic planning, setting priorities, and/or creating marketing and employer branding plans, better luck next year. As usual, it seems that each year we get busier than the last, with more being added to our plates with every turn of the calendar page whether it be products to create and sell, solutions to retire or improve, budgets to manage, and customers to service. Phew, it’s daunting sometimes, isn’t it?

The HRO Today Global HR Association recognizes that you are busy and that your time is valuable. We also know that you still require access to research, best practices, industry tools, references, and a network of experts who can help. So we took that into consideration as we set our priorities and plan for 2019. A list of our products, services, and resources to help you work smarter, not harder, is available on our website. You’ll find things that have been in place since the association was formed as well as new and improved offerings for this year.

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Editor’s Note: It’s a Juggle Out There

HRO Today

By Debbie Bolla

Lots of research comes across my desk, including our own (see a roundup of recent HRO Today studies here), and LinkedIn’s 2019 Global Talent Trends report spoke to me personally. On its cover: A female working on a laptop while holding a baby. This choice clearly exemplifies a major shift in the workplace: Organizations are embracing the importance of a work-life balance. And even if you aren’t a working parent, you can certainly understand the struggle of juggling both work and life responsibilities.

In fact, of the research’s main trends transforming the workplace, 72 percent of talent professionals agree that flexibility is a top factor. Employees seek flexibility in all aspects of their work, including health and wellness benefits.

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