Four Seasons, the world’s leading luxury hospitality company, announced the appointment of Keisha Smith as executive vice president and chief people and culture officer. Based at the company’s corporate office in Miami, Smith joins the executive leadership team and reports directly to Alejandro Reynal, the company’s president and CEO.
“Keisha brings extensive expertise from her dynamic career, along with a reputation for fostering culture-driven success, making her an outstanding addition to the Four Seasons leadership team,” says Reynal. “Her commitment to building empowered, strong and thriving teams perfectly aligns with Four Seasons culture and our dedication to our employees, who are at the heart of everything we do. We are thrilled to welcome her to Four Seasons as we continue our path of strategic growth.”
Smith will play a key role in maintaining and enriching the company’s celebrated culture and people-centric focus, ensuring these priorities remain a longstanding competitive advantage to attract, retain and develop best-in-class talent worldwide. She will oversee the strategy and execution of all aspects of the company’s global people and culture, internal communications, and environmental, social, and governance (ESG) efforts.
“I am honored to join Four Seasons, a company with a renowned culture that has been at the bedrock of its success for more than 60 years,” Smith says. “It is a privilege to join this iconic company at such an exciting time of growth, and to be able to play such a pivotal role in rallying our more than 50,000 global employees around our shared culture and vision for the future.”
With a storied career that spans more than two decades, Smith has a strong and celebrated reputation as a transformative HR executive. She is an independent director and member of the Human Capital Committee for Unity Software. She has held senior HR roles at public and privately held companies across the fashion, media, and financial services industries. Before joining Four Seasons, Smith served as the chief people officer at Tory Burch, where her talent strategies led to the company achieving its highest employee engagement scores. Previously, Keisha held roles at News Corp and Morgan Stanley as CHRO and global co-head of talent management respectively, where she established a track record for enabling business growth while fostering environments where employees thrive.
Smith continues, “I am excited to collaborate with the incredible teams at Four Seasons to enrich an environment that has already accomplished that rarest of ambitions – setting the gold standard for performance and culture.”
Smith holds a BA in International Relations from the University of Virginia and is a Hudson Institute Certified Executive Coach.
