Pre-employment screening is a central component of any company’s hiring process. HR leaders are tasked with ensuring the accuracy and security of candidate information while striving for consistency in background screening processes among remote, hybrid, and in-person workers.
Each year, HRO Today conducts the Baker’s Dozen Customer Satisfaction Survey for Pre-Employment Background Screening Providers. In 2024, 1,100 survey respondents took time from their busy schedules to provide valuable feedback to their fellow HR executi
ves who rely each year on the Baker’s Dozen ratings as part of their partnership selection process. To help companies source the best fit for their background screening needs, HRO Today has ranked the top providers in the industry for more than a decade.
This presentation summarizes select findings from the Baker’s Dozen Customer Satisfaction Survey for Pre-Employment Background Screening Providers over the last five years. It includes service utilization, the most used services, and average deal size, along with other metrics.
Read the Baker’s Dozen Pre-Employment Background Screening 5-Year Trends Report.
For a full, customized report that contains a comparison of each provider in our survey for each question in the study, there are detailed research reports available. Contact Gale Tedeschi at SharedXpertise at Gale.Tedeschi@SharedXpertise.com.
