Screening & Selection

2023 HRO Today Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for pre-employment screening services.

By The Editors

HRO Today‘s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

In order to determine an overall ranking from this data, we analyze results across three subcategories: service breadth, deal sizes, and service quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. These scores are the basis of the Baker’s Dozen Customer Satisfaction Ratings™ and demonstrate the relative differences among the ranked service providers.

For the midsize program pre-employment screening list, methodology was based upon ranking on size of deal first and then overall score. A provider that was above 13 on the size of deal ranking but did not make the enterprise list was moved down in order to the top of the midsize program providers list so there was no overlap.

The only influence that HRO Today has on the outcome of this survey is that HRO Today discards incomplete surveys or surveys outside the normal distribution. This includes surveys that are too perfect as to be possible or so negative that they are spiteful and inaccurate. Otherwise, HRO Today has no impact on the survey outcome. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity. We hope the Baker’s Dozen Customer Satisfaction Ratings™ provides insight into your next RFP process.

View Live Baker’s Dozen Announcement

Overall Enterprise Pre-Employment Screening Leaders

  1. Universal Background Screening
  2. GHRR, a DISA Company
  3. CrimCheck, a DISA Company
  4. MBI Worldwide Background Checks and Drug Screening
  5. Asurint
  6. ClearStar
  7. JDP
  8. Cisive
  9. One Source The Background Check Company
  10. AccuSourceHR, Inc.
  11. Data Facts, Inc.
  12. CNet Technologies
  13. Alliance Risk Group

Overall Midsize Program Pre-Employment Screening Leaders

  1. Alliance Background
  2. Validity Screening Solutions
  3. CredentialCheck
  4. Edge Information Management
  5. Peopletrail
  6. 3rd Degree Screening
  7. Backgrounds Online
  8. Checkr
  9. IntelliCorp, a Cisive company
  10. Verified Credentials, LLC
  11. Background Profiles
  12. Verified First

Enterprise Breadth of Service Leaders

  1. ClearStar
  2. CrimCheck, a DISA Company
  3. GHRR, a DISA Company
  4. Asurint
  5. Cisive
  6. Universal Background Screening
  7. MBI Worldwide Background Checks and Drug Screening
  8. Data Facts, Inc.
  9. One Source The Background Check Company
  10. Alliance Risk Group
  11. AccuSourceHR, Inc.
  12. JDP
  13. CNet Technologies

Midsize Program Breadth of Service Leaders

  1. CredentialCheck
  2. 3rd Degree Screening
  3. Validity Screening Solutions
  4. Peopletrail
  5. Checkr
  6. Edge Information Management
  7. IntelliCorp, a Cisive company
  8. Backgrounds Online
  9. Verified Credentials, LLC
  10. Background Profiles
  11. Alliance Background
  12. Verified First

Enterprise Size of Deal Leaders

  1. JDP
  2. GHRR, a DISA Company
  3. Asurint
  4. ClearStar
  5. Cisive
  6. Universal Background Screening
  7. CNet Technologies
  8. CrimCheck, a DISA Company
  9. MBI Worldwide Background Checks and Drug Screening
  10. AccuSourceHR, Inc.
  11. One Source The Background Check Company
  12. Data Facts, Inc.
  13. Alliance Risk Group

Midsize Program Size of Deal Leaders

  1. Edge Information Management
  2. Peopletrail
  3. CredentialCheck
  4. IntelliCorp, a Cisive company
  5. Checkr
  6. Backgrounds Online
  7. Verified Credentials, LLC
  8. Alliance Background
  9. 3rd Degree Screening
  10. Background Profiles
  11. Verified First
  12. Validity Screening Solutions

Enterprise Quality of Service Leaders

  1. Universal Background Screening
  2. GHRR, a DISA Company
  3. CrimCheck, a DISA Company
  4. MBI Worldwide Background Checks and Drug Screening
  5. Asurint
  6. ClearStar
  7. JDP
  8. Cisive
  9. One Source The Background Check Company
  10. AccuSourceHR, Inc.
  11. Data Facts, Inc.
  12. CNet Technologies
  13. Alliance Risk Group

Midsize Program Quality of Service Leaders

  1. Alliance Background
  2. Validity Screening Solutions
  3. Edge Information Management
  4. CredentialCheck
  5. Peopletrail
  6. 3rd Degree Screening
  7. Backgrounds Online
  8. Checkr
  9. IntelliCorp, a Cisive company
  10. Verified Credentials, LLC
  11. Background Profiles
  12. Verified First

Click here to view the complete ranking.

Tags: Screening & Selection

Related Articles