HRO Today Baker’s Dozen

Baker’s Dozen RPO Five-Year Trend Report: 2020-2024

As HR continues to evolve, it’s more important than ever that leaders scale their resources to meet business demands while streamlining their administrative processes. For companies seeking quality candidates and looking to improve…

2024 Baker’s Dozen Customer Satisfaction Ratings: RPO

We rank the top providers of recruitment process outsourcing based on customer satisfaction surveys. By The Editors HRO Today’s RPO Baker’s Dozen Customer Satisfaction Ratings® are based solely on feedback from…

2021 Baker’s Dozen Customer Satisfaction Ratings: Learning & Development

View this year’s top ranked learning and development providers in the industry.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

CEO’s Letter: Baker’s Dozen Breakdown

By Elliot H. Clark

In this issue, we announce our HRO Today Baker’s Dozen Customer Satisfaction Ratings™ for MSP (Contingent Labor Resourcing and Management) for 2021. Okay, that’s a long and complicated name, but what exactly is it? Well, it’s what you, the practitioners and clients of MSP, think of your programs and partners, distilled into an easily consumable data set for an RFP process. The Baker’s Dozen differs dramatically from other rankings out there, and we want to highlight the differences, the importance, and the advantages of our ratings system so you understand what you are getting from us versus the others.

HRO Today

2020 Baker’s Dozen Customer Satisfaction Ratings: Total Workforce Solutions

View the top-rated providers of total workforce solutions based on our RPO and MSP customer satisfaction surveys.

By The Editors

Total workforce solutions (TWS) are becoming increasingly common in today’s complex labor market, but good providers are still hard to find. See our list of the top TWS providers in the marketplace today and position yourself for success in the new year.

Recruitment Process Outsourcing 2020: EMEA and APAC

We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.

By The Editors

Seeking an RPO provider that can manage your recruitment process across the globe? Look no further -this HRO Today Baker’s Dozen Customer Satisfaction Rating shines a light on the top-rated RPO companies operating across EMEA and APAC.

2020 Baker’s Dozen Customer Satisfaction Ratings: Pre-Employment Screening

View the results of this year’s Baker’s Dozen ranking for pre-employment screening services.

By The Editors

Pre-employment screening is a crucial element of the hiring process, but one that is potentially stressful and confusing for both employers and job seekers. Outsourcing background screening is a solid solution. Here is a look at the top background screening providers in the enterprise and mid-size markets as ranked via the results of customer satisfaction surveys.

CEO’s Letter: Mirror, Mirror

By Elliot H. Clark

In the fairy tale Snow White, the “less than criticism-friendly” Queen has a magic mirror that tells her that she is not the fairest of them all. This enrages the Queen, so instead of looking at her imperfections in the mirror and contacting a dermatologist, or perhaps the royal plastic surgeon, for a nip and tuck, she becomes vengeful and goes after an innocent kid who has to hide out with seven dwarfs. Now, you may be wondering what does this have to do with human resources or HRO Today? Ironically, lately, this all-too-true tale has everything to do with it.

HRO Today

2020 Baker’s Dozen Customer Satisfaction Ratings: RPO in EMEA and APAC

We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.

By The Editors

Seeking an RPO provider that can manage your recruitment process across the globe? Look no further -this HRO Today Baker’s Dozen Customer Satisfaction Rating shines a light on the top-rated RPO companies operating across EMEA and APAC.

2020 Baker’s Dozen Customer Satisfaction Ratings: RPO

We rank the top RPO providers based on customer satisfaction surveys.

By The Editors

In today’s increasingly diverse, multigenerational talent marketplace, organizations have to innovate in order to stay ahead of their hiring needs. From adopting AI-enabled technology to leveraging data and analytics, modern recruiting is full of challenges -but an RPO can help. View our ranking of the top RPO service providers and find the right partner for your organization.

2020 Baker’s Dozen Customer Satisfaction Ratings: Recognition

We rank the top providers based on customer satisfaction surveys.

By The Editors

A robust recognition program is a necessity to keep employees engaged in today’s competitive business world. View our ranking of the top employee recognition service providers and find the right partner for your organization.