Enabling Technology

Disney Mobile Selects Convergys and Visage Mobile to Provide MVNO Billing and Professional Services

Convergys Corporation has announced a multi-year agreement to provide outsourced billing and professional services to Disney Mobile in conjunction with Visage Mobile.
Convergys will provide professional and consulting services to Disney Mobile. Including Infinys™ Rating and Billing software implementation, maintenance and support, and training services. Visage Mobile will provide the service delivery platform. Visage is the only Mobile Virtual Network Enabler (MVNE) that offers "made to order" branded wireless solutions, allowing companies to create their own wireless branded service while retaining control over the customer experience. 
Disney Mobile is scheduled to launch June 2006, and will be the first nationwide wireless carrier specifically designed for families. Its suite of mobile services will include wireless voice service, exclusive handsets, and a package of features and applications tailored to the unique communication needs of families.
"In launching Disney Mobile, it is critical that we deliver what Disney customers expect—high-quality services and a superior customer experience," said George Grobar, senior vice president and general manager of Disney Mobile. "Convergys and Visage Mobile have a track record in the emerging category of MVNOs [Mobile Virtual Network Operators] and working with them will help us achieve the high-quality services we demand."
"Together with Visage Mobile, we have the implementation and operational expertise, wireless industry experience, and the scalable rating and billing software to enable Disney Mobile to quickly bring its new wireless service to market," said Bob Lento, President of Convergys’ Communications Industry Solutions.

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