We rank the top providers of pre-employment screening services based on customer satisfaction surveys.

By The Editors

HRO Today’s Baker’s Dozen Customer Satisfaction Ratings™ are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.

In order to determine an overall ranking from this data, we analyze results across three subcategories: service breadth, deal sizes, and service quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. These scores are the basis of the Baker’s Dozen Customer Satisfaction Ratings™ and demonstrate the relative differences among the ranked service providers.

For the midsize program pre-employment screening list, companies are also ranked based on overall score.

The only influence that HRO Today has on the outcome of this survey is that HRO Today discards incomplete surveys or surveys outside the normal distribution. This includes surveys that are too perfect as to be possible or so negative that they are spiteful and inaccurate. Otherwise, HRO Today has no impact on the survey outcome. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity. We hope the Baker’s Dozen Customer Satisfaction Ratings™ provides insight into your next RFP process.

View The Live Baker’s Dozen Announcement

Overall Enterprise Leaders

  1. JDP
  2. InCheck
  3. AccuSourceHR
  4. Reliable Background Screening
  5. Validity Screening Solutions
  6. Verified Credentials, LLC
  7. Verified First
  8. AB Global
  9. Shield Screening
  10. Cisive

Enterprise Breadth of Service Leaders

  1. InCheck
  2. AB Global
  3. Shield Screening
  4. Reliable Background Screening
  5. Verified Credentials, LLC
  6. AccuSourceHR
  7. Verified First
  8. JDP
  9. Validity Screening Solutions
  10. Cisive

Enterprise Size of Deals Leaders

  1. Cisive
  2. JDP
  3. InCheck
  4. AccuSourceHR
  5. Verified First
  6. Validity Screening Solutions
  7. Shield Screening
  8. Verified Credentials, LLC
  9. AB Global
  10. Reliable Background Screening

Enterprise Quality of Service Leaders

  1. JDP
  2. InCheck
  3. AccuSourceHR
  4. Validity Screening Solutions
  5. Reliable Background Screening
  6. Verified Credentials, LLC
  7. Verified First
  8. AB Global
  9. Cisive
  10. Shield Screening

Overall Midsize Program Leaders

  1. Data Facts Inc.
  2. CNet Technologies
  3. Backgrounds Online
  4. FirstPoint Background Screening Resources
  5. Background Profiles
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