Gen Z, Millennials in India Among Most Disengaged Employees

Research from Ciel HR Services finds that a positive work culture improves engagement across all generations, particularly for the youngest members of the workforce.  

By Maggie Mancini

Recent research from HR solutions provider Ciel HR Services finds that disengagement among India’s workforce is widespread across all generations, with Gen Z emerging as the most disengaged group at 34%, followed by millennials at 31% and baby boomers at 30%. This underscores a challenge for employers aiming to foster workplace engagement.  

The study emphasises that a positive work culture is the top motivator across all generations. For Gen Z, 30% rank it as the most important factor, followed by work-life balance (29%) and career growth (27%). Millennials places even greater emphasis on positive work culture, with 44% citing it as their primary driver, while baby boomers value positive work culture and alignment with mission and values for their engagement.  

Managing a multigenerational workforce presents both opportunities and challenges. Employers see diverse perspectives (38%), innovation and creativity (28%), and varied skill sets (20%) as the greatest strengths of the workforce. However, they also acknowledge challenges, particularly differences in work styles (40%), technological adaptability (31%), and work-life balance gaps (20%).  

Additional key findings from the report include the following.  

• One of the major strengths of having a multigenerational workforce in a company or firm is that there is larger scope for mentorship opportunities (15%).  
• Generational stereotypes (9%) are also a challenge of having a multigenerational workforce in a firm.