Global digital business services provider TP has announced that its specialized services subsidiary, PSG Global Solutions, a leading provider of recruitment process outsourcing (RPO), has launched Anna AI, an advanced digital recruiter built to help staffing organizations and talent acquisition teams to scale exceptional hiring outcomes. Powered by PSG’s proprietary platform and best-in-class large language models, Anna AI is designed to significantly boost recruiter productivity and improve hiring outcomes while maintaining the highest standards of compliance and candidate experience.
The launch is part of TP’s new strategic “Future Forward” initiative, which focuses on bringing together human expertise with advanced AI technology to create new business opportunities for the company. Anna AI’s technology follows the framework of TP.ai FAB, TP’s AI orchestration platform designed to seamlessly integrate artificial intelligence, human expertise, and automation at scale.
“Anna AI is not just another AI tool — it’s a transformational solution for how recruiters engage, evaluate, and hire at scale,” says Dave Bethea, president and CEO at PSG. “The strong early results and enthusiastic client feedback confirm that Anna is setting a new standard for the future of recruiting.”
Anna AI supports the full recruitment cycle — from screening to scheduling, interviewing, and onboarding. It conducts interviews autonomously, understands natural language (including tone and intent), and tailors conversations to each candidate’s profile. The result is a consistently high-quality, engaging experience for every applicant.
By automating repetitive tasks and augmenting recruiter capabilities, Anna AI helps recruitment teams focus on strategic, high-value activities while maintaining a personalized, brand-aligned candidate journey. Anna also integrates seamlessly with human-in-the-loop processes, ensuring that critical decisions remain people-led.
Key features and benefits include the following.
- Scalable and always on: Conducts unlimited interviews and screenings simultaneously across all time zones.
- High-impact results: Early data shows an up to 2.5 times increase in recruiter productivity and an up to four times increase in daily hires.
- Customizable experience: Multilinguial and fully configurable to reflect each employer’s brand voice and recruiting strategy across channels including voice, chat, email, and SMS.
- Integration’s with PSG and TP’s broader tech capabilities: Anna AI leverages sentiment analysis technologies and candidate experience measurement technologies to improve on a human-only recruiting experience.
- Compliance: Compliant with GDPR, HIPAA, EEOC, and TCPA standards, and continuous innovation based on NIST AI guidelines.
