Streamlined HR tasks enable HR leaders to focus on meaningful initiatives like talent management and employee experience finds research from Bain & Company.
By Maggie Mancini
Generative artificial intelligence (GenAI) promises to streamline transactional HR tasks, offering savings of up to 20% of labour time amongst HR professionals in the Middle East, according to recent research from Bain & Company. This shift allows HR teams to focus on impactful initiatives like organisational culture, talent management, and employee experience.
By automating administrative tasks like HR operations, AI can free up time for HR professionals to focus on high-value activities. This includes reducing manual work by 15% for HR business partners, 20% for talent acquisition teams, and 35% for HR operations teams, the report finds.
HR leaders will be able to reinvent their teams’ structure and skills once transactional processes are streamlined through technology, the report finds. In doing so, specialist HR advisors will become innovation hubs; HR business partners will become advisers to the business and designers of workplace culture; and operational teams will become analysts.
“Adopting generative AI is more than an operational upgrade. It’s a strategic leap forward for the HR function that will unlock new levels of efficiency, innovation, and value,” says Susan Gunn, a partner at Bain & Company and global head of the firm’s HR product solution. “We used Bain’s Generative AI Workforce Impact Explorer tool, which enables practitioners to model strategic change through the use of generative AI, to quantify what this could mean for HR departments. The results show just how game changing generative AI will be for HR practitioners.”
