Learn more about the top initiatives of this yearâs CHRO of the YearÂ Award finalists in EMEA.
By Taylor Thompson
Long gone are the days of human resources as aÂ back-office function; CHROs now find themselves inÂ the midst of executive decision-making and businessÂ strategy.
Todayâs CHROs are not only tasked with overseeingÂ their organisationsâ entire personnel and onboardingÂ procedures, but are also expected to driveÂ transformational human capital efforts. In fact, newÂ research from ServiceNow finds that 75 per centÂ of CHROs believe that their role has become moreÂ strategic in the past three years, with a strong focusÂ on increasing employee productivity (75 per cent) andÂ driving corporate performance (64 per cent).
What does HR need in order to make an impact inÂ todayâs environment? ââ¦business understanding, HRÂ craftsmanship, and a lot of leadership (is needed) toÂ achieve this,â says Hein Knaapen, CHRO of ING.
Technology is also a driver. âWe need to create a moreÂ engaging employee experience with use of technologyÂ to facilitate the journey,â says Pradeep Bhaskaran,Â head of HR at Cognizant Technology Solutions. âTheÂ biggest challenge that organisations face whilstÂ driving the digital change agenda is to manage theÂ expectations of their people.â
Enrico Palumbo, HR director at SAP SE, agrees: âAÂ CHRO needs to think disruptively, understand theÂ potential of technology, and be eager to create anÂ efficient and engaging end-to-end experience. WeÂ must focus on the workplace-related needs of theÂ individuals rather than organising processes around theÂ âemployee lifecycle.ââ
And for Saurabh Upadhyay, vice president of HRÂ in Asia, the Middle East, and Africa at Bacardi, HRÂ impact comes by ââ¦enabling mechanisms that supportÂ individuals and teams to personally engage, connect,Â and support each other to drive positive change in theÂ organisation.â
Learn more about the impact of the 2018 CHRO of theÂ Year Award finalists for EMEA here. The winners willÂ be announced at the HRO Today Forum in Amsterdam.