Building Unity
As the complexities facing businesses due to COVID-19 continue to accumulate, HR leaders are finding ways to adapt.
By Simon Kent
The initial shock to the system may be over, but the coronavirus pandemic continues to dictate the actions of HR and businesses in general. As more operational choices open for businesses, HR is beginning to see which trends will move on and which are here to stay.
The Employee Engagement Engine
From learning programmes to employee recognition, organisations are implementing a host of new strategies to keep their employees engaged.
By Simon Kent
HR is often seen as the backbone of an organisation and employee engagement is one area where this is particularly true. The recent pandemic has not only shown how critical HR is to a united and productive workforce, it has also brought new challenges for HR to deliver on.
Driving Innovation
Whilst companies may have slowed down their hiring plans, new talent management strategies are going full speed ahead.
By Simon Kent
Adversity is said to reveal character. In recent months, this has been illustrated by how companies have regarded the importance of talent management to their business. According to Jo Taylor, founder of HR consultancy firm Let’s Talk Talent, there have been two general responses.
2020 Baker’s Dozen Customer Satisfaction Ratings: RPO in EMEA and APAC
We rank the top providers of recruitment process outsourcing in EMEA and APAC based on customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients.
Bracing for the World Ahead
By Simon Kent
The most challenging aspect of “the new normal” for businesses is that “normal” is really an ever-changing scenario rather than a firm and steady prospect. The easing of the COVID-19 lockdown is certainly not a linear experience—there are differences between countries and fluctuations in the level of restrictions imposed. This presents HR with yet more challenge, particularly in identifying the talent it needs and how that talent can work, as well as ensuring every employee, whether an old hand or new start, feels a part of the dispersed workplace.
In this issue of HRO Today EMEA, we have started the process of identifying which aspects of HR have changed for good and which are perhaps the more temporary, adaptable issues for the function. Where can stability be found for businesses and the people who work for them? What will be the ongoing challenges for employers and how will HR maintain its sometimes newfound and certainly newly appreciated role as the guide and strategist for the business?
2020 Baker’s Dozen Customer Satisfaction Ratings: RPO
View the results of this year’s RPO Baker’s Dozen ranking.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey which we distribute to buyers directly through our own mailing lists and indirectly through service providers. Once collected, response data for all providers with a statistically significant sample size are loaded into the HRO Today database for analysis.
Covering All Bases
From wellness to management, HR leaders share how the COVID-19 pandemic will impact the world of work now and in the future.
By Simon Kent
As the global pandemic forced businesses into lockdown and new challenging ways of working, the pressure on HR to adapt, instruct, and cope has been immense. It is interesting to note that a recent poll by the CIPD of HR teams in the UK found that 63 per cent of HR respondents saw no change to the headcount of their teams, whilst an additional 2 per cent said they would actually be growing the function. This is just one indication of the ongoing role HR now has in making businesses work in the new normal.
COVID-19 and GDPR
Organisations should keep these considerations top of mind when processing employee personal data for COVID-19 detection and prevention purposes.
By David Dumont and Anna Pateraki
As the COVID-19 pandemic continues to evolve, businesses are dealing with new, unprecedented, and rapidly changing operational and legal challenges. Over the past weeks, data protection authorities in the EU and the European Data Protection Board (EDPB) have issued guidance on the processing of personal data for COVID-19 detection and prevention purposes, including the processing of employees’ health data by private sector organisations.
A Strong Finish
Despite economic turmoil largely caused by COVID-19, the overall worldwide employment environment in the final quarter of 2019 was stable.
By Larry Basinait
Deploying a global workforce and ensuring access to the best talent is a crucial component of success for all multinational enterprises. Global labor market intelligence is an invaluable tool for these HR departments and can be used to inform critical decisions around the best countries and regions in which to grow.
Managing in Crisis
Two companies share how they are adapting their workplace policies to protect their employees and businesses from the impact of COVID-19.
By Simon Kent
The speed at which the coronavirus has moved around the world means that for many HR teams, the work of creating an action plan to protect their people has shifted from the hypothetical to the top priority almost overnight. According to Julie Provino, international HR expert and award-winning CEO and founder of HR consultancy VeryHR, HR teams must now provide support, policies, and frameworks to enable their organisations to act quickly, efficiently, and smoothly—no matter what happens as the situation evolves.
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