CA, Inc., one of the world’s largest information technology (IT) management software companies, has selected Arinso International to provide global HRO services and outsourced recruitment in a $60 million contract. ARINSO will support these administrative processes from its HR shared-service centers in the Americas, Asia-Pacific, and Europe.
The five-year agreement covers HR administration in more than 30 countries globally and Recruitment Process Outsourcing (RPO) in North America. The global HRO solution provided by ARINSO will serve more than 15,000 CA employees and will enable the IT giant to enhance its administrative and transactional services to internal customers by rolling out innovative self-service functionality. Services will be provided by four regional HR centers. The Americas will be serviced by centers in Atlanta and in Buenos Aires, Argentina; the center in Katowice, Poland will service the EMEA region; and the fast-growing Asia-Pacific region will be serviced by a center in Manila, the Philippines.
“CA selected ARINSO for its strong expertise with SAP and its ability to work with us to simplify and standardize our HR business processes globally,” said CA’s executive vice president of human resources Andy Goodman. “This new HR model will allow us to maximize the strategic value of CA’s HR professionals and provide more value-added services to our internal customers.”
The North America RPO solution will enable CA to outsource the annual processing of more than 20,000 candidates and the recruitment of more than 1,000 applicants, based on a unique concept of “no placement, no payment.” ARINSO has partnered with the Professional Recruitment Outsourcing unit of Philadelphia- based CDI Corporation (NYSE: CDI) to support CA’s recruitment activities in the U.S. and Canada. The recruitment solution from VURV Technology will be used as the technology platform for recruitment efforts.