Enabled by technology, AXA has built a strategic mobility program critical to achieving business goals.
By Debbie Bolla
Global mobility is a key aspect to AXA’s talent management strategy. Headquartered in Paris, the multinational insurance firm transfers between 700 to 900 assignees per year in roles for emerging leaders in critical growth markets. AXA’s mobility team, based in several countries, was looking to making improvements to it programme including providing consistent, high quality support and improving the satisfaction of international assignees. Technology was key to achieving these goals. AXA partnered with Topia to leverage its global talent mobility platform to streamline operations across its 70 worldwide entities and improve reporting and data monitoring management.
Over the course of three years, the 20-member team, now known as AXA International Mobility Solutions (IMS), launched a self-service mobility portal for HR teams worldwide to help automate mobility workflow. The portal enables team members to create new assignments, monitor transferees, and get access to important assignee data, immigration documents, and contracts. This approach has earned rave reviews, achieving a 98% satisfaction rating.
IMS is also positioned as an internal strategy and advisory group. It has expanded its reach and provides guidance on compensation, benefits, compliance, and well-being. The organisation understands how pressing these issues can be for transferees who are adapting to new cultures, civic institutions, and health systems.
The team focuses on long-term goals of expatriates by investing in their career progression and performance. It is also looking to new programmes—business travel, commuters, and virtual assignees—in order to thrive in a post-COVID world.
These are just a few of the reasons why AXA International Mobility Solutions (IMS) was honoured with the HRO Today Association’s 2002 “Business Partnership Excellence Award.”