By Debbie Bolla
2020 is poised to be a year of transformation. I recently had the opportunityÂ to co-lead a think-tank session at the HRO Today Forum EMEA with JulieÂ Sharp and transformation was on her mind. Sharp is a seasoned, senior-levelÂ HR executive who has headed up HR for such firms as Bank of Ireland, ING,Â and Citibank Australia. With so much technological innovation infiltrating theÂ marketplace and an increasing level of pressure to execute an effective peopleÂ strategy, HR needs to prepare for change. She asked the audience a fewÂ different questions and provided some food for thought.
How has the HR profession reacted to the complex changes in the area of digitalÂ science and technology? The answer is a bit unclear. A recent survey fromÂ KMPG found that some forward-looking HR leaders are working on strategicÂ plans to implement new platforms in the areas of analytics and automation.Â Two-thirds of respondents agree that HR has undergone or is undergoingÂ a digital transformation, but only 40 per cent of HR leaders have a digitalÂ workforce plan in place.
How can HR take the lead in helping their enterprises accelerate sustainedÂ performance? Sharp pointed to some recent research from Deloitte to helpÂ answer this question. The three key âfuturesâ that HR must address include:
1. The future of the enterprise. Data is driving massive amounts of change andÂ HR must navigate how this will impact their workforce and the amount of trustÂ in the organisation.
2. The future of the workforce. Market forces are challenging HR with the factÂ that people are working longer, but they often lack the necessary skills neededÂ to succeed as business changes. Throw in an open talent economy and theÂ workforce will look nothing like it did 10 years ago.
3. The future of how work gets done. Sharp says how organisations achieve theirÂ goals will be driven by how they embrace new digital solutions that encourageÂ adaptable teamwork.
Find out what else was shared at the HRO Today Forum throughout the pagesÂ of this edition. We are hoping it will help you in your path to transformation.