Helmes’ HR team conducts at least two employee feedback surveys each year to measure engagement and satisfaction.

By Maggie Mancini

Helmes’ long-term goal is to become the best digital innovation and software partner for business-critical software solutions in Europe, based on employee satisfaction, customer satisfaction, and economic efficiency.  

Twice each year, the organisation conducts two surveys among employees to measure employee engagement and satisfaction. The HR team uses the Culture Amp platform, which enables HR professionals to analyse the results in detail and take steps to improve situations. Based on those surveys, the HR team has identified mental and physical well-being challenges faced by employees. This has resulted in a holistic employee well-being programme, which provides education on well-being and practical tools to support employees.  

Other challenges the HR team faced included communicating an internationally meaningful brand and creating a learning culture. The team worked to overcome these challenges by placing a higher priority on training and employee well-being, providing internal and external coaching, boosting its recognition programme, and supporting professional development. As a result, 95% of employees say that they feel they are well-supported by colleagues daily, and 91% of employees consider their managers to be excellent role models.  

Other feedback is very positive. Based on the 2023 survey results, 95% of employees feel that their manager genuinely cares for their well-being, 94% feel that well-being is a priority at Helmes, and 92% believe that working at Helmes is good for their well-being. 

Helmes won the HRO Today Association’s EMEA Award for HR Team of the Year.   

Tags: Company Spotlight, EMEA January 2024, EMEA News

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