Many organisations upped their HR tech game due to the COVID-19 pandemic.
By Debbie Bolla
The COVID-19 pandemic forced organisations to move full steam ahead with their HR technology plans due to necessity—the need to communicate, connect, and execute human capital management. In fact, 84% of organisations report having either adopted at least one HR tech solution during the pandemic or anticipating to in the next 12 months, and 26% are planning to undergo a complete HR digital transformation in the next 12 months. To see how organisations are redesigning their portfolios, their priorities, and their drivers, Darwinbox surveyed more than 140 organisations for its State of HR Technology in the Post-Covid Workplace report. Here are some key findings.
When companies had to move to remote work, 17% were prepared for it while 60% had to take measures to care for remote working needs. As many employees continue to work virtually and as many businesses are now considering a hybrid workforce model, HR technology plays a large role in empowering connection. Video makes a real difference, with 42% of respondents already having a video calling system before the pandemic, 25% of companies having introduced it, and 11% upgrading it.
For virtual hiring, 43% of respondents either introduced or upgraded their recruitment process with digital hiring and onboarding capabilities while 18% have plans to introduce them in the future. The report also found that 85% of companies are actively working on digital hiring and onboarding, and some early adopters are innovating in the areas of video interviews, speech analysis, and cognitive intelligence.
Many companies already have payroll, performance, and rewards and recognition systems in place (65%, 59%, and 54% respectively). HR has also invested in engagement surveys (49%) and learning systems (43%).
The COVID-19 pandemic has been a big driver for digital transformation since organizations needed to ensure business continuity while managing the safety of the remote workforce. The top three priorities for HR include becoming an agile and future-ready organization (73%); making things easier for the workforce (67%); and making data-driven people and and business decisions (65%).