The Royal Bank of Scotland (RBS), the third largest financial services group in Europe, has signed a new five-year, multi-million-pound deal with Ceridian for one of the biggest multinational Employee Assistance Programs (EAPs). Under the terms of the new contract, Ceridian’s LifeWorks division will provide EAP and health and wellness services to 140,000 RBS employees in more than 20 countries around the world. The new deal follows an in-depth competitive review and extends the existing seven-year relationship with Ceridian.
Doug Sawers, managing director of Ceridian in the U.K., commented: “This is a major contract renewal for our LifeWorks division and reinforces our view that we are the best EAP provider. The agreement with RBS represents one of the largest multinational EAP contracts and we won it in the face of stiff competition from 14 other providers. Retaining a client such as RBS is a real endorsement of the quality of our service delivery, our innovative approach and the dedication and commitment of the LifeWorks team."