Transforming Employee Engagement in 2020 and Beyond

The bswift Leadership Team takes a closer look at market trends that further underscore the need for this transformative employee experience.

Trend #1: One-stop shop benefits experience

Sanjiv Anand, President and Chief Executive Officer at bswift

Think about your favorite online shopping experience. What do you value most about it? For many, the answer may be efficiency. In fact, online sales are predicted to top $4.8 trillion by 2021 – about a 70 percent jump in just three years.

Shopping for benefits shouldn’t be much different from shopping for your favorite household items online. However, today’s fragmented health care system often bounces them around to different providers and websites, resulting in a frustrating and confusing health care experience.

How can this confusion be reduced? A highly connected benefits and health care ecosystem. With their benefits and health care information accessible from a single hub, consumers have all the information they need readily available to make the best decisions for their well-being.

Click here to view the remaining six trends.

Posted March 30, 2020 in Market Intelligencein Research & Best Practices