Tag Archives: Employee/Candidate Experience

Changing Expectations

New research shows what today’s employees want from work.

By Debbie Bolla

The changes in employees’ work experiences in 2020 is bound to shape how they approach their roles in the future. But how? This is what Wade Macdonald’s Employee Expectations 2021 Report sought to find out. The study shows that workers shifting quickly to remote environments has led to the desire for increased flexibility, a move toward inclusion, collaboration, work-life balance, and autonomy.

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Building a People-First Approach

Four key differentiators in today’s talent market.

By Debbie Bolla

How quickly the pendulum swings. Take a quick step back pre-pandemic, says Jill Vitali, division vice president and general manager of RPO operations for ADP, and severe labor shortages were a concern. The national fill rate was at 84% and 20,000 baby boomers were retiring daily. COVID-19 hits, the U.S. saw the largest single month of jobs loss at over 20 million in April 2020, and talent appears plentiful for those who were hiring. However, during the pandemic, some workers didn’t return to work, driving wage inflation as high as 7.3% in May 2020—currently it’s around 4.5%. Now, the U.S. fill rate is down to low pre-pandemic levels, making the talent environment tight once again and driving the skills gap wider.

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Building on Feedback

Over half of employees are seeking new opportunities in 2021, upping the ante on employee experience.

By Marta Chmielowicz

As the world recovers from the challenges of the pandemic, employee experience is emerging as a key business differentiator. According to Achievers’ 2021 Engagement and Retention Report, an astonishing 52% of surveyed employees intend to look for a new job this year, compared to 35% in 2020. Additionally, only one in five (21%) respondents say they are very engaged and planning to stay with their company for a long time.

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Pushing the Right Buttons

In the new world of work, three drivers of employee engagement have emerged: connection, well-being, and feedback.

By Marta Chmielowicz

The obstacles of 2020 tested the business world in unimaginable ways, reshaping the way people live, work, and relate to each other—potentially for the better. According to Qualtrics’ 2021 Employee Experience Trends Report, employee engagement has actually increased since the pandemic began, from 53% in November 2019 to 66% in November 2020.

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Flash Report: APAC Employer Brand Conversations Shift from Acquisition to Retention and Rebuilding

As organizations emerge from the perils of 2020, employer brand conversations are shifting from acquisition to retention and rebuilding as a result. Starting at the hiring process, companies are more aware than ever before of the damage a negative candidate experience could have on their infrastructure rebuild. In fact, just under 80% of respondents to a survey conducted last year said a bad experience would impact their view of the organization in question.

That’s why HRO Today conducted a survey in APAC comparing those who consider their candidate experience to be top-tier vs. those with practices that are lacking.

Download this report to examine the practices of candidate experience measurement, employer brand practices, and the impact of COVID-19 on employer branding in the APAC region.

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Employer Branding in APAC

The conversation is shifting from talent acquisition to retention and rebuilding.

By Larry Basinait 

This HRO Today flash report, sponsored by PeopleScout, examines candidate experience measurement, employer brand practices, and the impact of COVID-19 on employer branding in the APAC region.

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Work Redefined

Seven CHROs share the new realities of work and how the challenges of 2020 have driven them to make disruptive change.

By Debbie Bolla

“Empathy, flexibility, and resiliency defined 2020,” says Kathie Patterson, CHRO of Ally Financial. Taking a closer look, Patterson couldn’t be more spot-on.

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New Virtual Reality

Two organizations share insights into their successful tech-driven hiring processes that improve the candidate experience.

By Marta Chmielowicz

The outbreak of COVID-19 has forced much of the business world to make rapid changes to the way they operate, and organizations will to have continue to adapt as all industries enter a new normal post-pandemic. With the Federal Reserve anticipating an unemployment rate of 32 percent, continued restrictions around social distancing, and widespread economic instability, the hiring landscape for both businesses and job seekers will change dramatically.

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