We know that the readers of HRO Today magazine turn to us as a go-to resource in the HR industry that delivers trends, insights, and the top resources for all of their HR operations and service needs. In our annual resource guide, we aim to showcase providers and product vendors across 18 sectors of HR services.
Here, you will find providers of everything from recruitment process outsourcing (RPO) to benefits administration and multi-process HRO, not to mention a treasure trove of HR technology, consulting services, and other ancillary products.
We hope that our 2017 Resource Guide will serve you well as a starting point in your search for appropriate vendors.
The value of RPO continues to grow with game-changing momentum among midsize deals.
By Debbie Bolla
For Greg Hanno, engaging in a midsize recruitment process outsourcing (RPO) deal for his new firm Summit Truck Group was a near no-brainer. The senior vice president of human resources had partnered with talent acquisition solutions provider Novotus in a previous role and knew similar benefits could be achieved. At the time when Hanno joined the organization 18 months ago, Summit Truck Group was embarking on an acquisition and growth strategy—one that called for up to 240 hires per year, including highly skilled diesel service technicians who are key part of the company’s revenue stream.
“I knew upgrading talent as well as finding new talent would be critical,” explains Hanno, adding that time to fill was also top of mind. “Speed to results was one of the other biggest factors.
Why the RPO Baker’s Dozen is different from many of the other ratings providers tout in presentations
Each month, we receive a significant number of communications from providers and analyst firms that announce a listing or ranking of services. Some have wordy explanations; some are very pretty with multicolored interlocking circles; and some have quadrant mapping, which has been all the rage. The presence of multiple methodologies is healthy for the market—HR executive teams are bound to have different perspectives. The problem I am raising today is that many of those methodologies are woefully indefensible. They are unlike our annual RPO Baker’s Dozen (see page 15) and our five other Baker’s Dozen rankings, which are based on customer satisfaction surveys. They are, in fact, not some analyst’s opinion, but from feedback of actual users of the services.
When we see the results for things like quality and scale, and they bear so little resemblance to the database we have created over the last eight years, we are shocked.
September: It’s the most wonderful time of year. Parents rejoice as children go back to school (as the Staples commercial nailed a few years ago). And recruitment process outsourcing (RPO) providers and the talent community anxiously await the annual RPO Baker’s Dozen announcement. It’s in! Coverage of the coveted rankings begins on page 15. Find out the leading providers of midsize deals, enterprise, and healthcare RPO based on customer satisfaction surveys. Learn about a few changes that were made to the survey based on committee feedback. Additional services and technologies impacting the marketplace were included this year.
Another notable change: Midsize deal leaders are listed first to follow this month’s cover story, Taking the Market by Storm (see page 12). When planning this issue, it was clear to address the momentum surrounding this market segment—deals involving companies with 5,000 employees and deal sizes between 500 and 1,000 hires per year.
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