2020 HRO Today Baker’s Dozen for Total Workforce Solutions
2020 Baker’s Dozen Customer Satisfaction Ratings: Total Workforce Solutions

View the top-rated providers of total workforce solutions based on our RPO and MSP customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff.
Breaking Down Workforce Silos


Total talent is designed, not prescribed.
By Tierney McAfee
Total talent management has been a trending topic for more than a decade, but in spite of this, adoption remains low. One of the key reasons? Many organizations don’t understand what it means to truly adopt this approach in the first place.
Elegant Design and Total Talent


Linking the right questions with successful outcomes.
By Tierney McAfee
It’s not unusual for organizations to view total talent management as a simple combination of RPO (Recruitment Process Outsourcing) and MSP (Managed Service Provider) services. But forward-thinking organizations looking to succeed in today’s changing workforce recognize that this makeshift approach is not the answer.
New Hiring Mindset


Filling critical gaps, building talent pools, and increasing worker tenure are some of the benefits organizations can experience from a total workforce solution.
By Debbie Bolla
Where is top talent within the organization?
2019 HRO Today Baker’s Dozen for Total Workforce Solutions
2019 Baker’s Dozen Customer Satisfaction Ratings: Total Workforce Solutions



View the top-rated providers of total workforce solutions based on our RPO and MSP customer satisfaction surveys.
By The Editors
HRO Today’s Baker’s Dozen Customer Satisfaction Ratings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute to buyers directly through our own mailing lists and indirectly through service providers.
The State of Total Talent Management


New research examines the benefits and challenges of this new approach to the workforce.
By Larry Basinait
Today’s workforce continues to evolve and look much different than it did not too long ago. With the onset of remote work, the gig economy, and the demands of the millennial generation, it’s rare to find a company comprised of only a traditional, permanent workforce. According to the U.S. Bureau of Labor Statistics, the domestic contingent workforce is a staggering 6 million workers. Organizations are using contingent workers for a number of reasons, but the most essential are to fill needed skill sets, increase flexibility, and save costs. So how do organizations manage these workers?
Taking on Total Talent


With Michael Wachholz, president of the Americas and global head of contingent workforce solutions, Alexander Mann Solutions
The recruitment world has entered new era. With the advent of AI, machine learning, and advanced data analytics tools, HR professionals are now expected to deliver a hiring process that is modern, automated, and efficient. But even in this technology-focused climate, SHRM reports that creating a positive candidate experience is the top priority for organizations that wish to excel in their search for top talent.
As a result, total workforce solutions platforms have emerged to simplify the hiring and management of both contingent and full-time employees. These technologies aim to deliver a consistent experience to all workers while saving recruiters time and resources. Here, Michael Wachholz, president of the Americas and global head of contingent workforce solutions at Alexander Mann Solutions, shares some insights about how to leverage a total talent approach with a personalized touch for best hiring results.
Navigating Your Way to Total Talent


With Greg Barber, Managing Director for EMEA RPO, Allegis Global Solutions
Today’s workforce is not one-size-fits-all. From permanent members of the team to temporary assignments and contract-based projects, employees are engaging with their employers in new and increasingly flexible ways. This trend presents organisations with an opportunity to be leaner and more agile—but also a significant challenge in managing the many sources of talent. In response, companies are choosing to adopt a Total Talent (TT) approach to talent acquisition that blends MSP and RPO capabilities into a single platform.
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