James Snook joins the executive team.
Accolade, Inc., an innovative consumer services company dedicated to simplifying and improving the healthcare experience for individuals and their families, today announced the addition of James Snook as executive vice president and chief technology officer. Bringing more than 27 years of experience in innovative, consumer-focused industries, Snook will be responsible for growing Accolade’s technology team and capabilities, driving the company’s technology strategy, and continuously enhancing the consumer healthcare experience.
Prior to joining Accolade, in his two-decade career with Starbucks, Snook served in a range of business and technology leadership roles, including most recently as the vice president of emerging platforms and innovation. In this position, he led and developed many industry-leading mobile and digital capabilities that drove new levels of customer loyalty and engagement. He also developed and led key strategic technology partnerships and new business ventures in digital content, mobile payments and loyalty, enhanced in-store experiences, and the first national Wi-Fi platform. Snook played a principal role in many mergers and acquisitions that helped expand Starbucks capabilities and leadership around the globe.