Performance Management Software Suite Leaders

Performance Management Software Suite Leaders
by HROT Staff
Even having witnessed much consolidation during the past several years, the performance management software market continues to boast a large number of vendors offering a wide range of functionality. In examining vendors with the most market momentum—and possibly longevity in the business—HRO Today gathered brief but detailed information about the leading providers in the segment. What follows below is a listing of 16 of the biggest performance management software makers today.

By giving our readers insight into how many and which key clients they serve, the capabilities and features of their product suites, and how many users are served, we hope this feature will provide a foundation upon which they can build the rest of their vetting process for selecting a provider.

As you can see from the listing, a lot of corporate buyers have invested in performance management. You can expect the client list to grow longer in the future as more companies discover the benefits of embracing the technology and workflow in the growing field.

Authoria
Website: www.authoria.com
Delivery Method: SaaS
Phone: 781-530-2000
Key Clients in 2008: Aetna; Sun Life Financial; Carlson; JohnsonDiversey; Pepsi Americas; and Regis Corporation
Size of organizations served (range of clients according to headcount): One-third of customer base has more than 20,000 employees
Key performance management products and services: Talent management; recruiting; performance; compensation; development and succession; communications
Number of corporate clients: More than 300
Number of individual users of software: More than 4 million
Unique features: Online workshops; classroom training; online tracking of support issues.

Cezanne Software
Website: www.cezannesw.com
Delivery Method: On premise, SaaS, hosted
Phone: 800-CEZANNE
Key Clients in 2008: Avon Cosmetics CA; Atento Telecomunicaciones; British Telecom; Heineken; ING Group; NEC Europe; Safran; TUI Travel; TNT; and Vodafone
Size of organizations served (range of clients according to headcount): 200 to more than 200,000
Key performance management products and services: Cezanne Performance (comprehensive support for virtually every performance management methodology, objectives or rating set and allows the measurement of both soft targets and hard targets); Cezanne Succession & Career (identifies the positions that are critical to the performance of the organization, tracks and optimizes individual talent development using the data captured in the performance management module); and Cezanne Compensation (salary analysis, budget and pay review)
Number of corporate clients: More than 700
Number of individual users of software: More than 500,000
Unique features: Integrated talent suite on a single platform; supports deployment across multiple geographies, currencies, and languages; offers integrated modules for HR administration, absence management, recruitment, training, and employee survey; comprehensive pay for performance solutions.

Cornerstone OnDemand Inc.

Website: www.cornerstoneondemand.com
Delivery Method: SaaS
Phone: 310-752-0178
Key Clients in 2008: BJC Healthcare; Cal Chamber; Coca Cola Austria; Flextronics; Kelly Services; Scholastic; Starwood Hotels & Resorts; and Turner Broadcasting Systems
Size of organizations served (range of clients according to headcount): Average number of users per client is 10,000
Key performance management products and services: Cornerstone Performance (set career goals and performance goals, generates cumulative reviews, generates an individual development plan and recommends training or developmental activities); Cornerstone Compensation (manages salary, merit increases, market adjustments, lump sum payments and others); Cornerstone Succession (manages workforce and employee succession management through automated career profiling, team building, internal recruiting and comprehensive succession planning capabilities)
Number of corporate clients: N/A
Number of individual users of software: Two million active subscribers
Unique features: Covers the employee lifecycle from on-boarding through learning management through performance measurement and succession planning; integrated approach to talent management that enables high-impact success around employee collaboration, professional networking, development, and performance; 30,000 integrated e-Learning titles; organizational units approach is more flexible than domains and allows for ready matching of a specific company workflow.

Halogen Software
Website: www.halogensoftware.com    
Delivery Method: On-premise, SaaS, and BPO via channel
Phone: 866-566-7778
Size of organizations served (range of clients according to headcount): 100 to 65,000
Key Clients in 2008: MSNBC; The Smithsonian; Princess Cruise Lines; The United Way; Northrop Grumman; Purdue University; Quiznos; Burson-Marstellar; The Motley Fool; Banner Corporation; Pechanga Resort and Casino; Carle Clinic and Health Alliance; Beaumont Hospitals
Key performance management products and services: eAppraisal (employee performance management); eCompensation (compensation management); e360 Multirater (360-degree feedback); eLearning Manager (learning management); and eSuccession (talent pool based succession planning)
Number of corporate clients: 1,500
Number of individual users of software: Millions
Unique features: HR Control Center offers online access to create, change, manage, and launch processes, forms, and reports; organizations only need to purchase the modules they require, not the entire suite; real-time status reporting.

HRsmart
Website: www.hrsmart.com
Delivery Method: SaaS
Phone: 972-783-3000
Size of organizations served (range of clients according to headcount): Fewer than 1,000 to more than 100,000
Key Clients in 2008: Flatiron Construction Corporation; Crestline Hotels; Drexel University; Noven Pharmaceuticals; Sodexo; Fidelity; Scott Rail; Lilydale; and Sobey’s
Key performance management products and services: Employee performance management including 360-degree appraisals and goals management
Number of corporate clients: More than 650
Number of individual users of software: More than one million
Unique features: Balanced suite built organically on a single, unified platform to enable a holistic approach to talent management; four tiers enable scalability and flexibility (professional edition, enterprise, global enterprise, and enterprise open); the interface enables users to land on any screen within the suite in two clicks; global presence that enables local language, complying with applicable laws, and localizing the product with sensitivity to the cultural context of the respective region/country.

Kenexa
Website: www.kenexa.com
Delivery Method: SaaS
Phone: 303-925-7500
Size of organizations served (range of clients according to headcount): 1,500 to more than 5,000
Key Clients in 2008: N/A
Key performance management products and services: Kenexa CareerTracker includes goals management; performance management; career development; succession planning; competency management; compensation; 360-degree survey
Number of corporate clients: More than 100
Number of individual users of software: More than one million
Unique features: Integrated competency library; very strong goals and performance management functionality; strong language support; and tight integration between the modules that enables flow of processes and information to users.

Oracle
Website: www.oracle.com
Delivery Method: On-demand, on-premise
Phone: 800-633-0738
Size of organizations served (range of clients according to headcount): N/A
Key Clients in 2008: University of Central Florida; Expedia, Inc; Accenture; and Cox Communications
Key performance management products and services: PeopleSoft including asset lifecycle management; campus solutions; enterprise performance management; enterprise portal; enterprise service automation (project management); financial management; human capital management; supplier relationship management (procurement); supply chain management; Peoplesoft Enterprise Tools & Technology (Peopletools)
Number of corporate clients: N/A
Number of individual users of software: N/A
Unique features: Greater use of web services; productivity and performance enhancements; integration with PeopleSoft and Oracle ERPs.

Plateau Systems
Website: www.plateau.com    
Delivery Method: SaaS, and hosted
Phone: 703-678-0381
Size of organizations served (range of clients according to headcount): More than 10,000 employees
Key Clients in 2008: Zions Bancorporation, W.L. Gore, DCP Midstream, Bio-Rad, National Aeronautics and Space Administration (NASA)
Key performance management products and services: Plateau Performance Goals and Appraisals (personalized performance plans, review forms, and appraisal workflow); Plateau Goals Alignment (cascading goals, organizational dashboard, and integrated performance and learning plans); Plateau 360 Multi-Rater (evaluation forms, workflow, and integrated development and learning plans)
Number of corporate clients: 300
Number of individual users of software: More than one million
Unique features: Comprehensive talent profiles; comprehensive competency and development gap assessment; comprehensive talent profile that is used across plateau learning, performance, and career and succession.

Saba
Website: www.saba.com
Delivery Method: On-premise, on-demand, BPO channel partners
Phone: 650-581-2615
Size of organizations served (range of clients according to headcount): 1,000 to 500,000
Key Clients in 2008: Addison Avenue Federal Credit Union; Cisco; Hill-Rom; IBM; Sydney Water; and Union Bank
Key performance management products and services: Saba Enterprise Suite 5.4 SP3: Saba Learning Suite (Saba Learning, Saba Foundation, Saba Collaboration, Saba Learning Commerce, Saba Certification, Saba Content Management, Saba Publisher Standard Edition, Saba Publisher Professional Edition, and Saba VLE Connectors); Saba Performance Suite (Saba Performance, Saba Foundation, Saba Collaboration, and Saba Performance Reviews); Saba Talent Suite (Saba Succession, Saba Foundation, Saba Collaboration, and Saba Workforce Planning)
Number of corporate clients: 1,300
Number of individual users of software: 17 Million
Unique features: Available in 23 languages and deployed in more than 150 countries; collaborative capabilities, including the ability to cascade and share goals along organizational or cross-functional lines; user experience, people policies, and depth of functionality are customizable.

Salary.com
Website: www. salary.com
Delivery Method: SaaS
Phone: 866-SALARY1
Size of organizations served (range of clients according to headcount): N/A
Key clients: Charming Shoppes
Key performance management products and services:
Talent Manager includes talent management; performance management; compensation management; and incentive management
Number of corporate clients: N/A
Number of individual users of software: N/A
Unique features: Centralize pay and performance; support multiple pay and performance practices; online tracking of support issues.


SAP

Website: www.sap.com
Delivery Method: On-premise, hosted (via partners), SaaS (via partner)
Phone: 720-496-6030
Size of organizations served (range of clients according to headcount): Less than 1,000 to more than 100,000
Key Clients in 2008: N/A
Key performance management products and services: Performance Management (goal and objective management, competency management
performance appraisal, multi-rater feedback, development planning, pay for performance, career management status, and workflow business process support); Compensation Management (plan and program administration, guidelines and pay practices, flexible plan types, integration with job/market data, budgeting, merit increase planning, bonus/stock option planning, planning decision support and coaching, and planning cycle management); Succession Management (talent profile management, talent pool management, nomination process management, HiPo Indentification, readiness assessment, risk assessment, retention management, redeployment management/impact analysis, succession plan creation, and integration with performance management)
Number of corporate clients: N/A
Number of individual users of software: N/A
Unique features: Integration with the competency management framework matches existing skills of workforce with the skills required for a specific position; integration with the organizational management features allows routing of performance feedback documents through the organizational hierarchy, thus eliminating manual paper approval processes; integration with the compensation management features allows managers and compensation administrators to generate compensation adjustment proposals; integration with the SAP NetWeaver Business Warehouse component enables comparison of appraisal results, track status of appraisals, and perform average calculations

SilkRoad Technology
Website: www.silkroad.com    
Delivery Method: SaaS
Phone: 336-201-5092
Size of organizations served (range of clients according to headcount): 1,000 to 5,000
Key Clients in 2008: Fox Entertainment Group; Lifestyle Family Fitness; Carlisle; Companies; Rehabilitation Group of Chicago; and National Security Group
Key performance management products and services: WingSpan (assessments, appraisals, compensation management, succession planning, goal management, and development planning)
Number of corporate clients: More than 1,000 across all products; More than 200 for WingSpan
Number of individual users of software: More than 100,000 for WingSpan only
Unique features: Ease of use; all modules of WingSpan are included; promotes adoption within the organization and reduces training costs; scalable and configurable.

StepStone ASA
Website: www.stepstone.com
Delivery Method: On-premise, hosted, and SaaS    
Phone: 512-426-8516
Key Clients in 2008: Deutsche Telekom; LVMH; CSL Behring; and Philips International
Key performance management products and services:
Core enterprise performance management (EPM) modules includes core HR management (core module ETWeb HR management integrates and captures employee and positions data across existing ERP applications); performance management (integrates into users’ existing performance management processes, and reports are configured monitoring compliance and quality); skills and competency management (provides profiles of all roles and positions within the organization in terms of competencies); and development and learning management (manages the training processes, controls costs, and improves overall quality). Advanced EPM modules include career and succession planning (maintains development, job rotation, and mentoring activities); compensation management (facilitates transparency for all employee compensation components, including cash remuneration, variable pay, long-term incentives, perks and benefits, and non-monetary rewards)
Number of individual users of software: 7.7 million for ETWeb
Unique features: ETWeb Yellow Pages (social collaboration and connectivity technology); HR analytics as part of core HR management module of ETWeb Enterprise; high-level support and solution provider experience in both position-based and pool-based succession management and employee-driven career management; and SAP certification.

SuccessFactors
Website: www.successfactors.com    
Delivery Method: SaaS
Phone: 800-809-9920
Size of organizations served (range of clients according to headcount): 1 to more than 300,000
Key Clients in 2008: Advo; Allianz SE; Cadbury Schweppes; Hilton; Kimberly-Clark; Gen-Probe; PETCO; and Rexel
Key performance management products and services: Goal management; performance management; 360-degree reviews; compensation management; learning and development; succession management; recruiting management; employee profile; analytics and reporting; and stack ranking
Number of corporate clients: More than 2,600
Number of individual users of software: More than 4.5 million end users
Unique features: On-demand solution, create new applications to drive business performance, new features on a monthly basis.

SumTotal Systems    
Website: www.sumtotalsystems.com
Delivery Method: On-premise, hosted, SaaS
Phone: 650-934-9579
Size of organizations served (range of clients according to headcount): 200 to 300,000
Key Clients in 2008: Ernst & Young, BMW, H&R Block, American Cancer Society, County of Los Angeles, Dubai Holding Company, Pemex
Key performance management products and services: Performance appraisals; goal management; compensation management; career and succession planning; and learning management
Number of corporate clients: Hundreds
Number of individual users of software: 18 Million
Unique features: Facilitates learning, performance, and compensation management by automating key processes; increases workforce productivity; drives business results on a daily basis.

Taleo Corporation
Website: www.taleo.com
Delivery Method: SaaS
Phone: 904-520-6251
Size of organizations served (range of clients according to headcount): 1 to 3, 000 employees for Taleo Business Edition Perform; more than 3,000 employees for Taleo Performance for enterprises.
Key Clients in 2008: Children’s Healthcare of Atlanta; Northshore Long Island Jewish Healthsystem; Intercontinental Hotel Group; Bic; Computer Sciences Corporation; Vertex; Renault; Pacific Gas & Energy; Humana; Wilbur Ellis; California State Automobile Association; and Dow Chemical; Evergreen Packaging
Key performance management products and services: Performance management (flexible performance review definition, writing assistant tools, standard reporting, cascading goals, capturing and tracking of forms, signatures, approvals and feedback), career management (self-service career planning, career scenario and paths, development plans, career mentor collaboration, user-defined searches, job comparison tools, career alerts), goals management (unified platform with performance reviews, centralized workflow, cascading business goals, initiative management, SmartOrg flexibility, employee goal plans, employee action items, collaboration tools), succession planning (team modeling, succession plans, succession pools, succession candidates, candidate comparisons, ratings and nominations, and development plans)
Number of corporate clients: 15
Number of individual users of software: N/A
Unique features: Succession matrix; performance cards; social networking; Taleo Inbox Outlook plugin; usability; single platform.
 
 

Posted April 20, 2009 in Enabling Technology

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