Multi-process HR

Simplifying Self-Service

HR Technology

Five tools that empower employees with a consumer-like experience.

By Deepak Bharadwaj

If Siri and Alexa can order pizza and turn off kitchen lights, then why does it take three emails and a phone call to get something done at work? The stark difference between how personal and professional lives are conducted is becoming more evident by the day. While HR leaders work to give their departments the tools and training to provide high quality service in today’s modern workplace, the road to change is a long, uphill battle.

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Centralizing Talent Acquisition

HR Outsourcing

Learn how and why today’s organisations are moving toward a total talent approach.

By Michael Switow

From direct sourcing, alumni referrals, RPO, and redeployment to full-time workers, freelancers, SOWs, interns, and robots, the universe of talent acquisition has never been more complicated. Contemporary HR and talent acquisition (TA) professionals now manage more than a dozen potential talent streams, with one eye on recruiting and retaining the right workforce and another on keeping costs under control.

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Innovation Ahead

HR Innovation

HR can expect transformation in every sector in 2018.

By Amy L. Gurchensky

HR partnerships and engagements have remained in a stable state of predictability for years, but changes within the business landscape are now occurring at an increasingly accelerated pace. Organizations are experiencing industrywide transformation, and HR services are being forced to respond. This reaction is yielding great innovation which is happening at a fast rate. This is also driving the need for transparency and investments in technology across all HR functions.

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The New Total Workforce

HR Outsourcing

How to ease into the changing labor marketplace with different types of workers.

By Russ Banham

Imagine it’s the year 2030 and the company’s annual holiday party has just begun. A generation ago, there’d be all 500 employees here wearing funny hats, Jim getting a bit tipsy again, and needing a ride home. Today, Jim is gone and there are 60 full-time, salaried employees in attendance. The other 270 contingent workers are probably home with their families.

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Turning Around a Turnaround

Darrell Ford is tasked with leading a dedicated HR team as a global organization adjusts to market needs.

By Kim Shanahan

Darrell Ford was recruited to Advanced Micro Devices (AMD), a global technology company, as SVP and CHRO three years ago in the midst of a comprehensive turnaround. A Fortune 500 company that competes directly with Intel and other global semiconductor players, AMD has more than 10,000 people in 50 locations across 31 countries and reported 2014 annual revenue of $5.5 billion. As Ford knows all too well, a turnaround CHRO requires a different type of skillset. He or she needs the courage to drive change and encourage stability while facing competing pressures and intense scrutiny on a daily basis.

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CEO’s Letter: Happily Ever After

Happily Ever After

By Elliot H. Clark

Happily ever after is the way most fairy tales end, but real life has a way of making them, well, fairy tales. I had an old friend who used to say that you could tell the difference between a fairy tale and a war story because fairy tales began with “once upon a time” and war stories started “this s#*t really happened.” When it comes to HR and the selection of HR partners, it typically starts as a fairy tale and ends as a war story.

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Taking Flight

EVP and CHRO Lisa Buckingham’s role expands outside of HR—and it has given her wings to fly.

By Kim Shanahan

Many HR leaders are tasked with expanding their roles beyond the basics of human resources. Lisa Buckingham, executive vice president and chief HR officer for Lincoln Financial Group, is one of those executives who is doing just that—and doing it well. She is currently responsible for HR, brand and enterprise communications, and corporate social responsibility activities for the financial services company. Headquartered in the Philadelphia region, Lincoln Financial Group is a Fortune 500 company with more than 10,000 employees. With a strong focus on four core business areas—life insurance, annuities, retirement plan services, and group protection—the business is built around supporting, preserving, and enhancing customers’ lifestyles and providing better retirement outcomes.

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Elevating Employer Branding

Organizations are now looking to RPO to effectively communicate their corporate reputation—and it’s working.

By Gary Bragar

Employer branding has become an integral piece to an effective talent strategy since it’s synonymous with a company’s reputation as an employer. It portrays the image of what the company is like to work for. The purpose of properly conveying and clearly communicating an employer’s brand is essential to attract, engage, develop, and retain the best talent for your organization.

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The Chameleon

Don’t be fooled: Multi-process deals still exist. But they’ve morphed into business transformation programs.

By Jill Goldstein

The multi-process human resources outsourcing (MPHRO) industry is changing. Gone are the days of engagements purely focused on cost reduction. Today the industry is working on tailored, business-outcome focused offerings in an entirely different economic climate.

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