Multi-process HR

CEO’s Letter: Happily Ever After

Happily Ever After

By Elliot H. Clark

Happily ever after is the way most fairy tales end, but real life has a way of making them, well, fairy tales. I had an old friend who used to say that you could tell the difference between a fairy tale and a war story because fairy tales began with “once upon a time” and war stories started “this s#*t really happened.” When it comes to HR and the selection of HR partners, it typically starts as a fairy tale and ends as a war story.

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Taking Flight

EVP and CHRO Lisa Buckingham’s role expands outside of HR—and it has given her wings to fly.

By Kim Shanahan

Many HR leaders are tasked with expanding their roles beyond the basics of human resources. Lisa Buckingham, executive vice president and chief HR officer for Lincoln Financial Group, is one of those executives who is doing just that—and doing it well. She is currently responsible for HR, brand and enterprise communications, and corporate social responsibility activities for the financial services company. Headquartered in the Philadelphia region, Lincoln Financial Group is a Fortune 500 company with more than 10,000 employees. With a strong focus on four core business areas—life insurance, annuities, retirement plan services, and group protection—the business is built around supporting, preserving, and enhancing customers’ lifestyles and providing better retirement outcomes.

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Elevating Employer Branding

Organizations are now looking to RPO to effectively communicate their corporate reputation—and it’s working.

By Gary Bragar

Employer branding has become an integral piece to an effective talent strategy since it’s synonymous with a company’s reputation as an employer. It portrays the image of what the company is like to work for. The purpose of properly conveying and clearly communicating an employer’s brand is essential to attract, engage, develop, and retain the best talent for your organization.

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The Chameleon

Don’t be fooled: Multi-process deals still exist. But they’ve morphed into business transformation programs.

By Jill Goldstein

The multi-process human resources outsourcing (MPHRO) industry is changing. Gone are the days of engagements purely focused on cost reduction. Today the industry is working on tailored, business-outcome focused offerings in an entirely different economic climate.

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Editor’s Note: Point Taken

Point Taken
Editor’s Note
By Debbie Bolla, Executive Editor
 
Confidence. Competition. Potential. Doing what you love.
 
These are a few words and phrases that made a lasting impact after my deep-dive discussion with four HR industry leaders at the HRO Today Forum this May. The quartet that joined me on stage (pictured above):
• John Wilson, Founder and CEO of WilsonHCG
• Sue Marks, CEO of Cielo
• Paul Harty, President of Seven Step RPO
• Gene Zaino, President & CEO of MBO Partners
 
Employee confidence levels are seemingly up, said the foursome—and forward-thinking organizations need to get in the game and take advantage of that confidence

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CEO’s Letter: Re-Calculating the HR Equation

CEO’s Letter
Re-Calculating the HR Equation
By Elliot H. Clark, CEO
 
We just held the 2014 HRO Today Forum in both North America and in Singapore. We are thrilled and gratified at the level of engagement of our audience and thankful for the opportunity to advance the practice of HR. We are also appreciative of the ongoing support of our sponsors, who are the most sophisticated HR services and technology companies in the world

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Guiding HR’s Transformation

The 2014 HRO Today Awards winners are innovating their way to strategic partnerships.
 
By Russ Banham
 
Over the past generation, the people heading up HR in many organizations have become key strategic partners to their respective CEOs, entrusted to lead diverse workforce initiatives to improve talent acquisition and retention, spur business growth, enhance sustainability practices and cultivate a workforce culture that differentiates the organization

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Great HR + Great Workforce

The gathering of our annual Forum equaled great business outcomes.
 
By The Editors
 
Click here for photo spread.

Eye on 8

A recent-study reports these talent strategies are big-time differentiators
 
By The Editors
 
What gives an organization a competitive advantage? Findings from Cielo’s Talent Activation Index (TAI) study may surprise you. The 2014 research study examined eight talent strategies where the difference in approaches between the highest-performing organizations (leaders) and the poorest- performing organizations (laggards) are most extreme

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Integration: 5 Keys

What to look for in an integrated platform
 
By Jeremy Durham
 
HR technology is changing fast and often. The HR tools that normally fell into the hands of HR managers are now also being utilized by employees and in some situations, part- time contractors. Across the industry, these new users are pushing HR technology vendors to provide instant access to critical data, seamless viewing from multiple devices, and an effortless user experience

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