HRO Today January/February 2019
View magazine issue Read web articles
January February 2019
Feedback is Welcome
Empower employees by embracing a feedback-based culture.
By Marta Chmielowicz
What is a feedback-focused culture? It’s one where all employees feel confident voicing their perspectives. One where relationships are grounded on trust and respect. One where positivity and openness are the norm, and even people who aren’t skilled in giving or receiving feedback are happy to participate.
2019 Baker’s Dozen Customer Satisfaction Ratings: Talent Management Technology
View the top-rated talent management technology providers in the industry.
By The Editors
In 2019, employees and job seekers alike expect a tech-enabled workplace. See our list of the top talent management technology providers in the marketplace today and position yourself for growth and success.
The Business of HR
What comes with being a CHRO at an HR service partner organization? The answers may surprise you.
By Debbie Bolla
As the CHRO of any organization, running the management of human capital is no easy feat. But imagine the challenges of being an HR leader at an organization whose business is to make HR’s life easier.
Whole-Self Benefits
A holistic benefits plan is at the top of the wish list for today’s employees -here’s how to create one that stands out.
By Marta Chmielowicz
In today’s mobile and ultra-connected world, the line between personal and professional lives is often blurred. The days of a traditional nine-to-five job are long gone. Employees across all generations are electronically tied to the office and have the ability to work outside of traditional hours. As a result, some organizations are playing an active role to ensure that their employees remain happy and healthy in all facets of their lives.
Looking to Amp Up Learning?
This roundup of corporate training and development services can help HR deliver what their workforce wants: continuous growth.
By The Editors
It’s 2019, and with the new year comes an opportunity to look back on business performance and begin planning the path to improved success. For many organizations, this means building a robust learning and development (L&D) program for employees and leaders alike.
Strength in Numbers
By following these four key principles, organizations can build strong teams to reduce turnover.
By Dr. Randy Ross
People and organizations thrive in relationally rich environments. When organizations put people above profits, their priorities produce rich dividends both culturally and economically. The heart of any business is its people, and the best organizations serve people well, both internally and externally.
Onwards and Upwards
BOK Financial develops key soft skills in younger workers to encourage retention and career growth.
By Stacy Tiger
Like older workers, younger employees greatly value many of the traditional aspects of a high-performing workplace: competitive compensation and benefits, a friendly atmosphere, and the chance to grow and develop. But with their unique circumstances, background, and relative lack of experience, young employees possess different skill sets and tend to approach workplaces with different perspectives compared to their older peers.
Preventive Measures
In the #MeToo era, employers are taking a proactive approach to harassment policies and training.
By Jonathan D. Ash, Esq.
By now, employers should be aware that a comprehensive anti-harassment policy and annual anti-harassment training are critical components in preventing and defending against claims of harassment. A new year means a new opportunity to review existing employee handbooks and to map out a plan to provide harassment training for employees and supervisors.
In Sync
HR leaders will be most effective when aligning people strategy with business goals.
By InaMarie Johnson
As a company charts a path toward rapid growth, it’s important that sales and marketing are aligned. But when it comes to effective change management and empowering employees to navigate the digital transformation and actually meet lofty business goals, HR is just as important of a function.
A Tight Labor Market Continues
North America and APAC report solid economic growth while EMEA wanes.
By Larry Basinait
Deploying a global workforce and ensuring access to the best talent is a crucial component of success for all multinational enterprises. Global labor market intelligence is an invaluable tool for HR departments and can be used to inform critical decisions around the best countries and regions in which to grow. PeopleScout, a global provider of RPO, MSP, and total workforce solutions, has partnered with HRO Today magazine to produce quarterly reports that compile current international labor market figures, including measures such as national Gross Domestic Product (GDP), unemployment rates, and population estimates.
2018 Research Roundup
A look at the top findings from our recent studies.
By Larry Basinait
Industry research is core to human capital management and decision-making. That is why the HRO Today research team has recently taken a deep dive into several topics that present challenges to HR professionals: artificial intelligence, tech innovations, employer brand, and more. Here, we share some of the top findings -the full version of the reports can be found here.
CEO’s Letter: Shopping in the HR Supermarket
By Elliot H. Clark
Because of our HRO Today Baker’s Dozen customer satisfaction survey franchise, many companies will seek us out for advice on further interpretation of the data or for help leveraging it in a procurement process. One of my most vivid memories of working with a practitioner on vendor selection was from one of world’s largest banks on a large RPO deal. One of the vendors bidding on the RPO contract was already delivering MSP services to the organization and felt certain they would win. The two met at the HRO Today Forum in Las Vegas about seven years ago. The client had several meetings at the Forum with prospective RPO firms and first eliminated the provider holding the MSP deal because they “didn’t want to put too many eggs in one basket.” Today that mentality seems silly. Now, the trend in HR and procurement is to look for companies that can provide a more comprehensive solution set -not less.
HRO Today STA Update: Certifiably the Busiest January Yet
By D. Zachary Misko
Welcome to 2019! For those that took time at the end of last year to prepare, congratulations. Based on industry buzz, you’re only putting in 60-hour work weeks! For those that are still wrapping up strategic planning, setting priorities, and/or creating marketing and employer branding plans, better luck next year. As usual, it seems that each year we get busier than the last, with more being added to our plates with every turn of the calendar page whether it be products to create and sell, solutions to retire or improve, budgets to manage, and customers to service. Phew, it’s daunting sometimes, isn’t it?
Editor’s Note: It’s a Juggle Out There
By Debbie Bolla
Lots of research comes across my desk, including our own (see a roundup of recent HRO Today studies here), and LinkedIn’s 2019 Global Talent Trends report spoke to me personally. On its cover: A female working on a laptop while holding a baby. This choice clearly exemplifies a major shift in the workplace: Organizations are embracing the importance of a work-life balance. And even if you aren’t a working parent, you can certainly understand the struggle of juggling both work and life responsibilities.
