Background screening services have been and will continue to be an integral part of the hiring process. But just like everything else in 2020, the COVID-19 pandemic impacted all parts of a background screening provider’s operations from compliance laws to which components their clients deem most important to them.
With that in mind, this flash report examines the most important components and system capabilities of a background screening provider, and overall satisfaction with background screening provider services. When appropriate, data is also compared to findings from the 2017 and 2019 versions of this study.
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