Multi-process HRSourcing

Hewitt Associates to Provide HR BPO Services to PepsiCo

LINCOLNSHIRE, Ill.–(BUSINESS WIRE)–April 12, 2005–Hewitt Associates (NYSE:HEW), a global human resources services firm, announced today that it will provide comprehensive HR business process outsourcing (BPO) services to PepsiCo (NYSE:PEP), a world leader in convenient foods and beverages. Financial terms of the deal were not disclosed.

Under a ten-year agreement, Hewitt will provide HR BPO services in the U.S. and HR application development and hosting for the U.S. plus 67 additional countries globally. HR services provided for the U.S. include workforce and benefits administration, payroll and contact center support. The HR application development and hosting will support PepsiCo’s approximately 64,000 employees in the U.S., and approximately 38,000 of PepsiCo’s employees in 67 countries globally.

“At PepsiCo, everything we do is marked by a commitment to results, superior quality, and high standards of performance, including the HR services we deliver to our employees,” said Peggy Moore, Senior Vice President, Human Resources, PepsiCo. “For that reason, we chose Hewitt as our HR partner to drive and deliver world-class HR services.”

Hewitt’s contract with PepsiCo signifies continued growth of the firm’s HR BPO business, as it marks the eighth deal signed since its merger with Exult.

“This partnership signifies two industry leaders coming together to deliver great results,” said Bryan Doyle, President, HR Outsourcing, Hewitt Associates. “We look forward to serving PepsiCo and its employees with their global HR needs.”

About PepsiCo

PepsiCo is one of the world’s largest food and beverage companies with annual revenues of $29 billion. Its principal businesses include: Frito-Lay snacks, Pepsi-Cola beverages, Gatorade sports drinks, Tropicana juices and Quaker foods. Its portfolio includes 16 brands that each generates $1 billion or more in annual retail sales.

About Hewitt Associates

With more than 60 years of experience, Hewitt Associates (NYSE:HEW) is the world’s foremost provider of human resources outsourcing and consulting services. The firm consults with more than 2,300 companies and administers human resources, health care, payroll and retirement programs on behalf of more than 300 companies to millions of employees and retirees worldwide. Located in 35 countries, Hewitt employs approximately 19,000 associates. For more information, please visit


Tags: Multi-Processed HR, Sourcing

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