Cincinnati-based Convergys has won another billion-dollar HRO contract by signing healthcare product giant Johnson & Johnson of New Brunswick, NJ. This follows Convergys’ previous billion-dollar-plus deal with DuPont signed in 2005.
The J&J deal, which had been highly anticipated for months, will span 10 years and cover a broad scope of HR services. Additional terms of the deal were not released.
Convergys said it expects the contract to have a significant impact on revenue and earnings beginning in early 2009. The HRO service provider has won a number of high-profile contracts in the past two years, securing household-name clients such as Whirlpool, DuPont, and now J&J.